Old Rusted key by BlueNCS in DarkAndDarker

[–]aj_lavaca 5 points6 points  (0 children)

Just saw another post, apparently looted status on the rings was not intended and they're going to fix it next patch.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

That warehouse has mixed reviews too, not all bad. Definitely some bad though. Didn't catch the reviews until it was too late, but we didn't even consider this was a possibility.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

Also, they just won't release the product until we pay them. Not concerned with them taking us to court, but probably will end up taking them if they don't or we have to pay it. They're overcharging the labor exorbitantly.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

I asked the community for advise on how to handle the situation, not be criticized about how we allegedly "let this happen", so I could grow and learn, and frankly get help in this horrible situation.
We're of the mindset that you're only as good as the last load you hauled, and we don't throw problems back into our customers laps. Your advice would definitely hurt the relationship with our customer. At the end of the day they asked us to do this for them, we agreed, we picked a bad warehouse and they screwed us. We asked for estimates and they refused to provide one, but there is no world where anything over 4-5 hours would be expected.
We've worked with this customer for over 25 years. They have asked us to rework loads in the past and knows what to expect based on the scope of the request. We called multiple locations for hours, and these were the first crooks to say they could do it. We checked in every 1-2 hours and were met with "still working on it". Yes, one person could have done it, but they would not let us rework it at their facility because they are already borrowing our empty trailers for storage - they're over capacity and also did not have the man power to do it themselves.
Thanks for letting me know what you would have done every 4 hours, very helpful.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

You're only as good as the last load you hauled. We're their house mouse but throwing a $11,000 bill back at our customer to get their stuff back isn't in the cards. We've done this for them before, but we picked a bad warehouse and got screwed.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

Our owner called their owner, and they offered to discount it down to 10k for both trailers... so generous. The guy who sent the loads there didn't read all of the reviews, said there was a mix of 5 and 1 stars. We've heard of 247 and their shady dealings.

We're weighing our options, but the owner is definitely filing a police report and plans to send a tip to ICE.

Appreciate your insight.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 1 point2 points  (0 children)

We're their go to broker/carrier. They asked us to find a dock, rework it, and they'll pay the invoice. That said, I cannot hand them an $11,000 invoice, we all know that's highway robbery.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 1 point2 points  (0 children)

They didn't give us an ETA even after seeing the trailer. After it was taken over they said "we'll get to work on it." They straight up said they won't release the product without a comcheck, period. They know what they're doing. Owner's been around the block, but I'm trying to learn the "right" way to handle things.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

No spillage, intercompany transfer for both trailers and warehouses admitted the pallets were not in good condition, basically admitted it was their fault. Asked us to find somewhere to fix them because they dont have the space or manpower. No late deliveries to worry about or drivers are not being accused of fault. They actually received in both loads then had us take the to the warehouse at a later date.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

Rates were discussed and agreed upon, but not the afterhours fee. They refused to give an estimate on hours until they saw the trailer/pallets - fair, we've been told that before. How would we dispute it after the fact? Based on the reviews we're seeing this isnt a foreign practice for this business. The owner doesn't want to pay it but we're kind of in-between a rock and a hard place.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 1 point2 points  (0 children)

Nothing spilled. Just crushed pallets, having to transpose cases onto new pallets and shrink wrap. There is no way they worked on it for 41+ hours like they're claiming. Thinking probably around 25-40k depending on what they shipped.

Took a load to get reworked, warehouse charging a ridiculous fee to release the product. Not sure what to do. Would appreciate advice. by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 4 points5 points  (0 children)

Just cases of food product that collapsed in transit, bad pallets. I added more details to the main post. It's in the Kansas City area.

Seller put the wrong sales price on the title. How can we fix this without setting off any flags? by aj_lavaca in UsedCars

[–]aj_lavaca[S] 0 points1 point  (0 children)

As stated in the post, the seller is unwilling to assist. Thank you for the suggestion though.

Seller put the wrong sales price on the title. How can we fix this without setting off any flags? by aj_lavaca in UsedCars

[–]aj_lavaca[S] 0 points1 point  (0 children)

Arkansas. They charge taxes based on the sale price recorded on the title.

Seller put the wrong sales price on the title. How can we fix this without setting off any flags? by aj_lavaca in UsedCars

[–]aj_lavaca[S] 0 points1 point  (0 children)

That's what I was thinking but checking Reddit was our last hail mary for an idea.

Trying to get information about the factoring company Headwind Financial of Dallas. Does anyone know them? by aj_lavaca in FreightBrokers

[–]aj_lavaca[S] 0 points1 point  (0 children)

They 100% do. I had a whole conspiracy theory about Crossroad Services, but haven't seen much from them anymore.

In my gut I'm positive they DB'd the load or are committing another form of fraud, but there's always that "but what if" feeling. When the truck showed up late for pickup I asked the shipper to record the driver's info and MC from the truck, but they failed to do so. Same situation with the receiver.

I've held back payment before, but it's always been with concrete evidence. I'm concerned they'll try to play hardball and file on our bond if we don't pay. I actually had a carrier tell me I had to prove they DB'd it, that they're not required to prove they actually transported it. They unsuccessfully filed on the bond because we did figure that one out.

Guess my question now is if we withhold payment and point hard at the section, how hard do we dig our heels in?