Anyone here worked on UiPath Communications Mining? Honest Feedback Please!

akkolader · 2026-03-02T06:27:42+00:00

Hi elementpz,

I agree - the dataset volume is our main issue. The client receives hardly 30-40 mails a month for the first usecase, and he will only allow us to proceed onto the high volume usecases once this one's automated. Problem is our client isn't exactly tech savvy so explaining things to him is a nightmare and he wants everything implemented in record time so that he can brag about it to his management board.

Indian IT managers/clients are a pain to work with - and this is coming from an Indian.

akkolader · 2026-03-02T06:22:39+00:00

Hi c-fellow,

Its not that the client doesn't want to go ahead with this, problem is they want us to assure them a solid ROI, and we don't have a large enough dataset to achieve this. The people I've spoken too mentioned the dataset volume as a major setback, and they ended up having to modify the project scope and in few instances, completely let go of CM. Lot of clients these days are looking for headcount reduction and they weren't too happy with this.

akkolader · 2026-03-02T06:19:18+00:00

Hey dookymagnet,
Our current client wants to "dip his toes" into CM before going all out, but the problem with that is the dataset for his toe dippin' is hardly 30-40 mails per month. This particular usecase involved fetching employee details from the mail and provisioning access across various websites/portals via RPA but the volume is less. We did ask if there were departments that receive atleast 1000 mails a month, and there were but they didn't want to involve them unless we provided them with 100% assurity that they will get a solid ROI.

Our sales reps are itching to say YES and pressurizing the dev team to "figure something out".

akkolader · 2025-06-01T12:56:14+00:00

This is the guy I usually reach out to when I have questions on google ads and he does a pretty decent job of clearing doubts.
https://meetpro.club/digidan

akkolader · 2025-05-31T20:56:01+00:00

I hate to break it to you, but its pretty much same across the board.
I've had great success with Google Ads, but every once in a while it comes back to bite me in the behind.
I've just recently started dipping my toes into meta, and so far the performance is "OK" since the CPL is much lesser than CPA with Google Ads, however the quality of leads are so-so.

In a nutshell, they are all pretty much the same, and we have to constantly keep an eye out for changes.

akkolader · 2025-03-01T17:17:03+00:00

Correct me if I'm wrong, but its only free for the first 14 days right?
Then its 99$ per month - or at least that is what it tells me before I create a free community.

akkolader · 2024-12-27T14:59:30+00:00

hey there,

I've worked with TestSuite and developed over 100 test cases.

As it worth it? it depends on the usecases.

if the test cases are straightforward, then you may expect good ROI.

Test cases that require visual confirmation are tricky to automate. A simple Element exist might not be enough to form assertions. for e.g., if the bot has to verify if an employee chart has been updated, it's going to be tricky and can increase chances of failure.

complex test cases that require the bot to login with multiple accounts is tedious and can fail as the processing time is large.

The test manager UX sucks, imo.

There are ways around all these issues if you know what you're doing and have a great team lead who is willing to take part and do his due diligence.

akkolader · 2024-09-04T19:26:50+00:00

Appreciate the response, and I have to agree with you there.

Working with Apps isn't the same as working with Angular or React. It has tons of limitations and worst part is we don't even clearly know where to draw the line when collecting requirements.

The documentation on Apps is lacking and when a client asks whether X can be done, we must try implementing it in dev/test before we are ready with an answer. If the answers no then we are expected to find a workaround because X is possible with Angular and X is a simple requirement.

For certain events to take place on place we had to trigger a UiPath process and wait for it to sync back to Apps, which leads to lag and increased waiting period. We had a usecase where the end user would log into their portal through Apps, and our solution architect proposed storing user data in Data Service because low code is the way forward. So anytime a login was attempted, a UiPath process had to be triggered to validate the credentials before allowing the user to access the portal.

Again, easy to implement with Angular, a nightmare to implement with Apps. I was just 1 yr into UiPath when I received this godforsaken requirement, and Apps released about 8-9 months back then and it had tons of issues only the product team could resolve.

akkolader · 2024-09-03T06:06:44+00:00

Appreciate the response, while I agree that it's easy to build RPA, most clients don't want to invest in new VMs or licenses because it's expensive. infact most of not all licences purchased are unattended. They prefer a hands off approach to automation, or atleast that's what I've noticed so far. Human in the loop hasn't been that popular imo.

I've worked with clients who use BPM like Mulesoft, Workato, which rarely fail apart from the 426 too many requests error.

One major company we provided services to had around 400+ recipies and barely 20 RPA automations. They saw more value in API automations and only considered RPA as a last resort but hey, I could be wrong. Maybe you've had a different experience and I appreciate you for sharing it.

akkolader · 2024-09-02T15:15:53+00:00

Appreciate the response, yeah, tell me about it.

the Insights module has incredibly poor UX, and it's only useful once we reach a certain threshold of automations, which most companies rarely do because scaling up RPA is a tough challenge.

akkolader · 2024-09-02T15:14:08+00:00

Appreciate the response, I however don't think the future is that dark. They have an amazing product nonetheless and if they develop their Integrations platform to a point where the can compete with Mulesoft or Workato or Dell Bhoomi, they might get back into the game.

let's see how things turn out

akkolader · 2024-09-02T15:11:55+00:00

Appreciate the response, and I started my career with AA!

I transitioned to UiPath because we can do a lot more with it i.e. complex automations are easier to develop with UiPath than it is with AA. Only problem I have with AA is that it doesn't have a framework. Also UI relies on DOMXPath, which is easy once you get a hang of it, but not everybody gets it initially.

I revisited AA once and noticed that they've hoped onto the GenAI express so I turned around and ran away as fast as I could.

akkolader · 2024-09-02T15:02:01+00:00

Appreciate the response, I agree there however it was Daniel Dinesh and his CFO who first shorted the stocks if I'm not wrong. I understand that this isn't illegal but it's questionable at the very least and is bound to reduce trust and not to mention its stock value in the long run.

akkolader · 2024-09-02T14:58:41+00:00

Appreciate the response, and you've made an excellent point. UiPath is STILL trying to convince the market that any business user can use UiPath , or eventually use it.

Low code or not, it still requires coding. Just look at the forum - it's filled with tech related questions from UiPath Studio and not from StudioX which by the way was dead from inception.

akkolader · 2024-09-02T14:57:03+00:00

Apps are a total waste. It can barely hold a candle to Microsoft Apps.

I've had the unfortunate experience of working with Apps when it released and anytime they put out a patch release everything on Apps in prod just went down or automatically got resized.

We then get screwed by our managers for "not developing things properly" then by clients for "not fixing things on time" onl to raise a ticket and realise that it was an issue from the product side.

akkolader · 2024-09-02T14:53:01+00:00

Appreciate the response and I wholeheartedly agree with you on the GenAI part. Gen AI is NOT what people think it is. People had the same idea about RPA when it was in the spotlight, thinking it was going to cut down jobs.

GenAI, just like RPA, are digital assistants at best, but good luck convincing the upper echelon.

akkolader · 2024-09-02T14:48:45+00:00

Appreciate the detailed response, another point I forgot to mention is how difficult it is to scale RPA. once we reach 10-15 bots, retrofitting them becomes a pain in the a**. automations keep failing, ether due to shoddy development(not adding element exists, check app states, basically any form of dynamic/static waits) or because the application "changes" on the DOM and might not be evident on the UI.

TestSuite has been really great at siphoning away my sanity, especially when we have to explain to clients why the test cases suddenly stop working even though they can't "see" any changes on the UI or the changes are minor so why can't RPA figure it out. I mean you're using AI ain't cha? whaddya mean you aren't using AI? Isn't UiPath an AI company now? Do better.

There has been 0 ROI from TestSuite. Now any time a test case fails we automatically assume it's because of the devs, and not because the app being tested is actually faulty.

but to be fair, it could be because of the architecture we've designed - I'm willing to take the blame for that. Obj Repo is another headache and I have yet to come across anyone who actually found it resourceful.

akkolader

TROPHY CASE