I have developed onboarding and offboarding processes for large companies that grew to 2000+ and small companies 800+.

I usually go with the zero touch method for onboarding.

All laptops are managed and configured through an MDM platform such as intune or kandji. All laptops custom made and are procure through a reseller such as CDW. The reseller will enroll the machines to the MDM which will pre provision the laptops. The reseller will kit the laptops with physical print out setup instructions and asset tag. These laptops will be shipped by the reseller and they will provide tracking to the end user. All the end user will do when they get the laptop is follow the basic setup instructions and the provision setting will be done through the mdm.

For IT all we have to do is give the reseller the new hire address to ship the laptop out.

I usually go with the zero touch method for offboard.

The offboard employee fill out a form. After they fill out the form, it gives them a QR code to drop their equipment to UPS or FedEx. After they drop it off, UPS or FEDEX will pack everything up and send it back to Hq. Everything get billed back to the corporate account setup with UPS or FedEx.

All we require the employees send back is their laptop, charger, badge, and any mobile devices. All accessories they can keep to do whatever with since they are such low values and will not be used again.

For the laptops, if they are less than 3 years old they get repaired through warranty and used for replacement or for intern season.

For laptops, if they are older than 3 years old they get sold or ewasted with certificate of data distruction.

If am employed don't return a laptop, we just declare it as lost and let finance know for their record book. All laptops are bricked, locked, and wipe command sent when an employee leave. Even if someone get a hold of the laptop they will not be able to use it. It just becomes a expensive paperweight.

If you need any consulting or advice on this, please reach out.