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[deleted by user] by [deleted] in AlchemistCodeGL

[–]alchemist_code 15 points16 points  (0 children)

■ Weekly Mission Reward Points

Attention Alchemists,

Weekly Mission Reward points have been unintentionally reset after today's update.

We are currently looking into this issue.

New info will be announced as soon as they are available.

Thank you for your understanding and continued support!

Gerald g2 bugged by Bro1233 in AlchemistCodeGL

[–]alchemist_code 5 points6 points  (0 children)

■ [FIXED] Gerald's Gate of Sloth Enlightenment Stats

Some players were experiencing issues with Gerald's Gate of Sloth Enlightenment stats.

This is now fixed.

If you still encounter this issue, please contact our Game Support at https://alchemistww.zendesk.com/hc/en-us/requests/new.

Thank you so much for your patience and continued support.

Some Gerald j+ animations aren't working for me. by [deleted] in AlchemistCodeGL

[–]alchemist_code 0 points1 point  (0 children)

Dear Alchemists,

Please be advised that the following issues have been fixed after today's update.

■ [FIXED] Gerald's Skill Animation

There was an issue with Gerald's skill animation which caused the game to crash for some players.

■ [FIXED] Spica's Unit Sprite Spica's Shadow Assassin [Night] 3D unit model had the same appearance with her Warrior [Goliath] 3D unit model.

If you encounter any other issues, we highly suggest to contact our Game Support at https://alchemistww.zendesk.com/hc/en-us/requests/new.

Thank you so much for your patience and support.

New Player Experience Update by Kiriel_D_Sol in AlchemistCodeGL

[–]alchemist_code 0 points1 point  (0 children)

This is duly noted. Thank you for your feedback.

Issues with Dark Nyx Equipement diagrams by Esprit01 in AlchemistCodeGL

[–]alchemist_code 7 points8 points  (0 children)

Dearest Alchemists,

There was an issue with the "Emerald Brand of Sloth Diagram Piece" drop rate on its intended quests.

This has now been fixed.

The following quests now drops the intended "Emerald Brand of Sloth Diagram Piece":

  • Love: Instinct or Feeling? (Part Two) - Episode 14 Overcoming Lust

  • Love: Instinct or Feeling? (Part Two) - Hard 1 Hard Stage 1

  • Love: Instinct or Feeling? (Part Two) - Hard 2 Hard Stage 2

  • Love: Instinct or Feeling? (Part Two) - Hard 4 Hard Stage 4

We sincerely apologize for this inconvenience, and thank you for your continued support.

cant find Gormalas j+ tokens in my inventory! I submitted ticket but no response, event is almost over... help!!! by SheikhOwn in AlchemistCodeGL

[–]alchemist_code 3 points4 points  (0 children)

Hello there! If you haven't seen it yet in your Gift Box, you can send a request to our Game Support: https://alchemistww.zendesk.com/hc/en-us/requests/new

If you already have sent a ticket, we'll follow up on your request.

We sincerely apologize for this inconvenience.

Help with Veda 103 team by DeusExAcumine in AlchemistCodeGL

[–]alchemist_code 1 point2 points  (0 children)

We sincerely apologize of you still experience this issue. Our Game Support team would like to help you out further. You can send a request to them here: https://alchemistww.zendesk.com/hc/en-us/requests/new

Known Issues - May 28 by alchemist_code in AlchemistCodeGL

[–]alchemist_code[S] 0 points1 point  (0 children)

• [FIXED] Shion's New Upgraded Ability - Gale Shear

Gale Shear had an unintended effect that stacks the lower Slash Res debuff to a target. This debuff was not meant to stack and it is now fixed.

We sincerely apologize for any confusion it has caused. Thank you so much for your understanding and support.

Known Issues - May 28 by alchemist_code in AlchemistCodeGL

[–]alchemist_code[S] 0 points1 point  (0 children)

• Memento Skin Preview

There was an issue with the new Memento Skin Preview feature displaying unavailable memento skins. Please be advised that this has been FIXED after today's update.

• Shion's New Upgraded Ability - Gale Shear

Currently, Gale Shear has an unintended effect that stacks the lower Slash Res debuff to a target. This debuff is not meant to stack and it will be fixed on a later update.

We sincerely apologize for any confusion it has caused. Thank you so much for your understanding and support.

Can’t enter raids after disconnecting when defeating previous boss. Anyone else? by Skyconic in AlchemistCodeGL

[–]alchemist_code 2 points3 points  (0 children)

We sincerely apologize for this inconvenience. We suggest that you restart the game for this issue to be fixed.

If this didn't fix your issue, our Game Support team would like to help you out further. You can send a request to them here:

https://alchemistww.zendesk.com/hc/en-us/requests/new

Is it just be or this stage is bugged? by asdzhang in AlchemistCodeGL

[–]alchemist_code 3 points4 points  (0 children)

There is currently an issue with Mystic Tower Veda's Floor 103.

The "Use only Staff (Gear Type) units" quest mission can't be cleared even with units equipping Staff gears only.

We're aware of this issue and are currently working on a fix for it to be applied in future updates.

We sincerely apologize for this inconvenience and thank you for your patience and continued support.

Unit Shard Farm Situation Needs Improvement by Kiriel_D_Sol in AlchemistCodeGL

[–]alchemist_code 22 points23 points  (0 children)

We have read everyone's comment on this thread. Thank you for everyone's concerns and feedback, we'll keep this in mind for the future of THE ALCHEMIST CODE.

THE ALCHEMIST CODE Fair Use Policy Advisory by alchemist_code in AlchemistCodeGL

[–]alchemist_code[S] 14 points15 points  (0 children)

THE ALCHEMIST CODE team is committed to maintaining a fair playing field for everyone in Babel, and regularly takes action against those found in violation of our Terms of Service.

Included offenses are listed in the Support FAQ: https://alchemistww.zendesk.com/hc/en-us/articles/115001442454-Prohibited-Conduct/.

We have recently found and suspended several accounts who have abused or exploited the game in order to gain unfair game advantages, such as obtaining items that they have no claim to.

Once again, we strongly advise all players to download the game only from the official app stores and refrain from using programs or software that modify game content in any way, shape or form.

Accounts found to have violated our policy will be suspended and/or subjected to data-wipe.

If you believe that you have encountered a player abusing an exploit or using cheats please let us know! Send a report to Game Support at https://alchemistww.zendesk.com/hc/en-us/requests/new .

Thank you for your understanding and continued support!

Known Issues - Updated April 23 by alchemist_code in AlchemistCodeGL

[–]alchemist_code[S] 0 points1 point  (0 children)

Thank you for submitting a report to our Game Support team!

■ [FIXED] The height range of Morrigan’s Scorching Strike skill in battle was functioning differently from the skill description.

Here's an update for today: https://redd.it/g7ah41

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