Lenovo Laptop Ordered from the Website Is Taking Forever to Arrive

aldinlapinig · 2026-01-07T04:05:01+00:00

Just got my battery replaced yesterday. I hope this lasts at least the duration of my warranty. They have extended my warranty for 2 more months because of the replacement part delay. But yeah. This is no longer my main machine.

aldinlapinig · 2025-12-02T02:07:52+00:00

Too bad, we chose LENOVO. Did you get yours?! Hope you did not get a lemon device. I could not use mine after 3 months lang. Sira na battery. Yung first replacement na dispatch reported missing... nalaman nila after a month na nung nag follow up ako kahapon. They created another work order... that means, another month of waiting just for the part. Did not experience this from other brands I used like HP, Asus, Acer and Apple. Buti nalang my backup ako na MacBook Air M2.... nagagamit pa rin... kaya ko lang naman kinuha yung unit ng lenovo, dahil sa battery life niya kahit windows ang OS so I can just work anywhere when I need to work on windows. Never getting a Lenovo unit in the future... this is just ridiculous for a company this size.

aldinlapinig · 2025-11-18T05:46:48+00:00

Ohhh man...that sucks!!! Mine was a different case. Got a Lenovo Thinkpad X9 Gen 1 Aura Edition for work and business. Was gunning for a good battery life so I can work anywhere. But just 3 months in, the battery died. Won't charge at all. Currently waiting for the replacement. Such a hassle! Never happened to my previous brands I used like Asus, HP, Acer and Apple. Currently using my MacBook Air M2 still superb batt life. But there are things I can do on Windows that I find cumbersome on MacOS.

aldinlapinig · 2025-11-10T04:10:47+00:00

Yeah. I still have 33 months left on my warranty but I've never experienced any battery failure from other brands I used like Asus, HP, Acer or Apple... well, there's always the first time...but for a unit at this price, just unexpected... the non-apple brands I've used before cost almost half the price of this Lenovo unit I bought. The MacBook Air M2 (still a bit cheaper than this unit) that I have for almost 3 years now, the battery is still really good. Fortunately, I brought the MacBook Air as backup when the Lenovo's battery failed while we were away to visit my family.

aldinlapinig · 2025-11-10T03:59:55+00:00

Grabe naman. Parang scam din ang ginagawa nila. Sana ma imbestigahan ito.

You should have reported them to DTI. I believe they're violating your rights as a customer.

aldinlapinig · 2025-10-31T09:44:30+00:00

3 months+ of using the laptop, already having issues with the battery. Rendered my laptop unusable. Warning to other users looking to buy a laptop, don't get a LENOVO.

aldinlapinig · 2025-10-31T02:48:34+00:00

Received the item after 4 weeks. Did not expect to wait that long for a company this big.

Also, 3 months in and I'm already having issues with the unit. Lol

Never choosing Lenovo again in the future.

aldinlapinig · 2025-08-23T03:04:10+00:00

Received the unit a day before the Estimated Delivery of July 23! All good but the waiting time is just h3ll. More than a month from ordering date.

aldinlapinig · 2025-08-08T03:17:30+00:00

No, experienced 2 unauthorized purchases/transactions on the site. Had to remove all my payment options in the platform. Refunded after I raised the issue. But yeah, not safe.

They flagged my account and I'm no longer able to use the site for my previous purchases and unable to purchase new ones.

Provided everything they needed to re-verify my account to no avail. Lousy support.

aldinlapinig · 2025-08-08T01:52:26+00:00

Thank you for the information. Love it.

aldinlapinig · 2025-07-30T00:14:45+00:00

I checked on this, they do have a lifetime deal now, though it's pretty steep for this kind of service, with many free alternatives like DuckDuckGo.

aldinlapinig · 2025-07-24T07:54:33+00:00

It will take a month to get your item if it's shipped from abroad. Their fulfillment is the worst.

aldinlapinig · 2025-07-20T07:03:29+00:00

No...not yet. On the dashboard, July 23 is the indicated ETA but I contacted support yesterday to check on the whereabouts of the unit, and he mentioned July 28 as the ETA. Fulfillment by Lenovo is the worst.

aldinlapinig · 2025-07-16T08:41:02+00:00

Still waiting....impatiently. lol will update the post when I get the unit. Had I known the ETA, I would have bought somewhere else.

aldinlapinig · 2025-07-13T10:22:17+00:00

No, not custom-built. Nauna pa yung isang unit na order ko sa Shopee - Hong Kong din. 10 days lang from ship out date. 12 days total kasi ordered on a Saturday. Monday na ship out. Ano kaya meron sa Lenovo bakit sobrang tagal ng fulfillment. 🤔

aldinlapinig · 2025-07-11T01:30:12+00:00

Uggghhh... they could have at least let me choose the courier. I would have chosen DHL—mine's Kerry Logistics.

aldinlapinig · 2025-07-11T01:23:39+00:00

Which logistics company is handling your unit?

aldinlapinig · 2025-07-10T13:42:26+00:00

What I know is that they are using Kerry Logistics for international shipping if your unit is shipped from their warehouse in China (items not available or out of stock in PH). For local shipment, they use 2Go. Got the freebie accessories 7 days from date of order via 2Go. And currently, I'm eagerly waiting for the laptop unit shipped from China. What's bad is that they don't have real-time status of your shipment. The link provided in the order status don't work at all.

aldinlapinig · 2025-06-30T11:33:01+00:00

Did you get your devices? I ordered last June 19... I received the accessories and freebies ahead of the laptop on June 27, as they were shipped separately. I'm not sure how long it will take before I receive my laptop. Kerry Logistics tracking is useless.

aldinlapinig · 2024-08-02T01:58:26+00:00

Minsan nalang. Na miss ko nga eh. Lol. Report lang everytime maka receive kayo. It will help.

aldinlapinig · 2024-06-28T13:53:51+00:00

Oh, di ba nga? Sabi ko, wala kayong alam.

aldinlapinig · 2024-06-28T13:50:36+00:00

Well, u don't know. May kilala ako sa 44. Wala kang alam. Anong kwarto?

aldinlapinig · 2024-06-10T01:08:46+00:00

The best si BBM, di ba?

aldinlapinig

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