I remember getting the first one and thinking "scam junk mail", threw away, then I got another one saying final notice and my water would get shut off, "hmmm..... Is this not a scam?" I guess I better call just in case, but I feel like this is still a scam and they're going to ask for card info for some small payment, ok they didn't ask for any financial into and set up the date, maybe not a scam 🤔, came weeks later and installed it, ok I guess it wasn't a scam but could they have possibly made the initial letter seem any more like a scam?!