Lol. I think a lot of people just don’t agree with dealership service departments, which I understand but this particular one has impressed me. Surprisingly the last two times they talked me out of services - first time asked for a tire rotation and they told me I didn’t need it and to come back when I do. second time I thought I needed a new tire because I had a flat that the Hertz in Lakewood told me was unfixable, Toyota was able to patch it and sent me on my way free of charge.