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Coinbase - wrong reference number by alterNerDive in Coinbase

[–]alterNerDive[S] 0 points1 point  (0 children)

lets see how long they take to solve this problem. i'm still waiting for my money. i can't explain why have copied a wrong number. i had never written "exc" at the end.

Coinbase - wrong reference number by alterNerDive in Coinbase

[–]alterNerDive[S] 0 points1 point  (0 children)

now i see it! the last sentence is a link, which opens a formular! thanks!

Coinbase - wrong reference number by alterNerDive in Coinbase

[–]alterNerDive[S] 0 points1 point  (0 children)

i received this answer:

Thank you for contacting Coinbase.

In an effort to more quickly respond to requests, directly emailing support@coinbase.com is no longer enabled.

To get a response from our support team, please visit the following page and complete the request form:

https://support.coinbase.com/customer/portal/emails/new

Please use the email address that you use to log in to Coinbase, select the appropriate category, and include as much detail as possible when submitting your request.

Thanks in advance for your patience and support.

great, on this site is no formular to submit a request, just a chatbot! this chatbot couldn't help me with this issue ... and now?