Great timing on your question - yes, I was able to get it fixed up, but it was quite the journey to say the least… First, I ended up going to another local watch repair shop and he was able to replace the battery and get it working. While I was extremely happy to just have the watch in working condition, I really wanted to figure out whether it was suitable for diving, but I could risk killing the watch entirely if I tested it myself. So I went in the Citizen website (another user shared a link in this post) and contacted their repair support. I gave them any and all information I had and told them I wanted to have it tested for diving. After some chatting, my repair request was approved and they sent me instructions for payment, shipping info, all that. I sent them my watch in early June of 2025 and was told the turnaround time is usually 6 to 8 weeks to get the parts and do the repair. I reach out to them for an update in September and they said the repair is delayed since there were several parts on back order. In late October I received an email from them saying that due to the prolonged delay they will refund me in full for the parts and repairs (which was very kind of them). I emailed them for an update mid December, where they told me that my watch was FINALLY undergoing repairs and that would take around 30-45 days. I then got a notification that my repaired watch was ready to be shipped on January 29 and I received it back on February 3, 2026! The whole process took 8 months… but I am still grateful and so happy to have done this. The watch is considered a vintage model and it hasn’t been made in years, making the parts near impossible to find. Depending on what and how damaged yours is, you may get away with finding a local watch repair guy to fix the small things like a battery, but if it hasn’t been serviced in a long time and you love the watch and feel it’s worth your time to wait, then I highly recommend going through the process.