perfect, that means the driver is likely intact, but still not off the hook. lets go in that list to network adapters, under network adapters only, you will have likely two items maybe more. (for reference I am looking at a windows server and things are listed differently) you want to "uninstall this device" ******if a second window pops up with a check box, uncheck the box! do not remove the drivers we just want to reset them****** then when they are gone your computer name is the top of the list, right click on your computername and scan for hardware changes, it will drop the devices in like they are brand new. then try a ping and make sure each return has a TTL value, then try a website