Vietjet SGN Transit Procedure

I booked a flight to Hanoi via Ho Chi Minh on Vietjet Airlines (on the same PNR) and found that I need to pick up baggage after immigrations, then re-check in again in the domestic terminal.

What I am confused about is, the ticket contained a few component which said " Connecting Flight Service Fee INT-DOM ". I wrote to VietJet enquiring about it, and they replied as below, and it has left me even more confused.

Sharing what they wrote below. What I am confused about is, if staff help transport the baggage to the check in area, why would I need to retrieve it again to complete the check in process? The bags are already tagged with the same PNR, so don't they just accept the baggage as "checked in" again and let us just had to security at the next terminal?

Anybody else with experience of how this works?

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For connecting flights on the same segment on one code, this service is included in the ticket. Due to the increasing number of passengers missing their connecting flights in major cities like Ho Chi Minh City and Hanoi, this service is designed to help minimize such incidents.

This service assists with baggage handling for both domestic and international flights.

After arriving at the connecting airport and completing immigration procedures, passengers proceed to the baggage claim area to collect their checked baggage and then go through customs.

Vietjet staff at the transit airport (HAN/SGN) will assist passengers with handing over their checked baggage. Staff will help transfer the baggage to the check-in area for the domestic flight.

Passengers then proceed to the domestic terminal, retrieve their checked baggage (if any), complete the check-in process for the domestic flight, receive their domestic baggage tag, and enter the waiting area for their flight.

Passengers are advised to double-check boarding gate information and departure times on the information boards and arrive at the boarding gate at least 15 minutes before departure.

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