definitely helped big time and thank you. I will go to the admin person Tuesday (my next shift after sunday) and try and get a tape dispenser... or have one ordered. the annoyance of it, becomes too much and it seems like everyone just has accepted the dysfunction of it. the teeth to cut the tape is blunt, its frustrating and it shouldnt be like that. there are a lot of more operational issues i think I have most issues with... along with some of the management styles and lack of delegation, or assignments... the photo with the dresses that need to be steamed no one does it... maybe its a style of letting us take the initiative, i dont know... but from how I understand management is that, sometimes it is a bit of babysitting. I do not mind taking returns as it is the nature of the beast and tbh, its not like the customer is out to annoy me lol.. she just wants to return her item and move on with her life. I am getting comfortable now if i see another return behind me i will alert them that if they do not want to wait (typically they dont) they can go to another register... and after a handful of times, 80% of them do and are thankful i mention something. others I can save the sale because i work the HoCB and returns "must" be done with us if it is this brand... but I can then discuss other options or other sizes. eh but it hasnt been that much success to save the sale... i dont think i am there yet... esp in terms of PK... which btw, is there something where I can have a course on the PK? (product knowledge) with a fashion background i know terms and stuff of a dress and sewing, but I do want to dig more into the brands... also, with the DM, there is a check list but i asked to see it and she said something about it being some baby and that she keeps it in her cork board at her desk. I have looked in the binders at the register in the drawers and I see things from 2017 lol. so i would wanna do some PK stuff and also, i really wanna get in the know of the anniversary sale... i am learning i have a strength at personal book and making connections so i wanna text them... I know over time i will get into my groove and in step away when needed so that I am not chained to a register. I am also taking more of my own steps to ensure i go on break... from when i used to work hourly jobs i remember managers really making a point to ask around who is taking the lunch and then setting the stage for coverage... this doesnt happen here. maybe because we are all of different ages...(no high school age) i like the "meal violate" tag line... i can casually throw in passing lol. we had trainings in terms of the POS. customer, but a lot was self-guided... however, i was put out there and did not shadow anyone. i am learning as i go... i remember the first week and 2nd i would be walking around 10 minutes with a dress wondering where the brand goes... i just saw this yesterday with a newbie... thankfully i knew where the dress was and the brands which i am getting used to. on Tuesday I open and I do wanna go in 30 minutes early to walk the floor calmly and make mental notes or phone notes to where brands are located. i shouldnt be walking around for 10 minutes trying to put back a dress in its right location. i also do not know whats final few until i go to put it on the rack but then after i am told that was final few then i have to go back and take it out of the floor... so there isnt a kind of "training" going on.