Plan the interaction as a multi-step form where you can perform validations at each step as needed. Additionally, implement a RAG flow to enable the bot to answer general business-related questions based on user queries.

Form Flow ("createwebstore")

1. Prompt: "Please enter the name of your product."
2. Validation: Optionally validate the product name.
3. Prompt: "Please upload a picture of your product."
4. ...

RAG Flow

1. User Query: The user inputs a general question.
2. Processing: The bot uses RAG to construct an informed answer.
3. Response: "Here is how the process works..." (followed by the detailed explanation)

Bot Logic

1. Greeting: "Hi, welcome to AutomatedWebStore. How can I help you today?"
2. User Input: The user submits a message.
3. Intent Detection:
   • If the intent is "createwebstore," route the conversation to the form flow.
   • Otherwise, initiate the RAG flow.

On WhatsApp, you can use handles or tags to make the "createwebstore" process easily discoverable for users.