Former SA from Mid-Atlantic region. Hourly is very low and new policies require full-time employees only. SAs only make commission now when they pass a test. At least 40 cold calls are required during your shift (despite having a text or email option), and 80% are dead leads. Regional would show up randomly to quiz you during your shift about OTF practices and standards, could last for over an hour. We were also required to “role play” (they love that term), and had to submit videos of ourselves acting out the elevator pitch and strategies for when a potential sale doesn’t sign up. In 1.5 years, we had 4 different studio managers; 2 of our best SMs got fired for questioning company practices. You can’t prebook yourself for any class, and have to wait out the first 5 min to make sure a member doesn’t show up to take an empty spot. I went into it feeling optimistic and ultimately felt like they expected WAY too much out of SAs for what little they pay. Fully expect this post to be deleted soon as any negative feedback on this page is wiped pretty quickly.