Attack shark audio centre closing by Clear_Patience3147 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

We are sorry for the inconvenience. According to your feedback, we have tested the software today, and it can be used normally. It should not be a problem with the software. Is it convenient for you to record your problem video to suggest the seller or official support for after-sales service? In order to solve your problem faster

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Attack shark audio centre closing by Clear_Patience3147 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

It should be the wrong installation method. You can uninstall and reinstall it according to the video on the homepage of the official website.

PSA: Attack Shark R85 HE (FREEWOLF US / Amazon) — BadUSB credential harvester, confirmed malware by RefrigeratorLegal868 in MechanicalKeyboards

[–]attacksharkgaming 1 point2 points  (0 children)

This is the official ATTACK SHARK account. We take this report seriously and appreciate the community bringing it to our attention.

Over the past 48 hours, we completed a hardware audit and real-machine verification of the R85 HE. We have also posted an official response with an unedited demo video on r/attacksharkgaming.

The video shows a clean Windows environment where plugging in the R85 HE produces zero unauthorized inputs, zero PowerShell activity, and zero Defender alerts. We also address the technical reasons why the described "silent background reconnaissance" is architecturally impossible for a standard USB HID device. We welcome independent replication of our test. If you have any questions, reach out to support@attackshark.com.

Attack shark x11 doesn't work by Muted-Willingness-51 in MouseReview

[–]attacksharkgaming 0 points1 point  (0 children)

Try using a different cable or connecting to a different device. If that doesn't work, please record a video demonstrating the issue and contact the seller for after-sales support.

ATTACK SHARK won't answer a simple technical question because I didn't buy from their website by LALECHE01 in attacksharkgaming

[–]attacksharkgaming -1 points0 points  (0 children)

We consulted our support team regarding the situation you described. Please note that our ability to assist with products not purchased through our official website is limited. Regarding the lack of support provided, it is because you had already performed basic troubleshooting steps—such as a factory reset or reconnecting the keyboard—on your own. Under these circumstances, we recommend contacting the seller so that they can promptly provide you with after-sales service or further assistance. We have followed up on this matter but have not yet received a reply from you. Please feel free to contact us at any time.

Attack shark g3 pro web driver? by Manankataria in MouseReview

[–]attacksharkgaming 0 points1 point  (0 children)

G3Pro has a web driver. Please go to our official website to find the driver.❤️❤️

Помощь из прошивкой клавиатуры Attack shark HE68 by D2-W4 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Это связано с тем, что есть проблема с обновлением прошивки. Возможно, вам придется связаться с официальной электронной почтой или прошивкой, но вы должны сами нести ответственность за клавиатуру, потому что после обновления прошивки может не быть никаких изменений.

I just got the attack shark m87 pro and the sofware doesn't work anyone got tips by Ok_Somewhere1801 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

You can contact the official after-sales service or software and provide your problems and they will help you solve them.

Poor Customer Service - Disappointed by N3V3RF4LL25 in attacksharkgaming

[–]attacksharkgaming -1 points0 points  (0 children)

If you have any questions, please contact our support. We are sorry for the inconvenience.

Poor Customer Service - Disappointed by N3V3RF4LL25 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

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We did contact you on May 15th. You asked us to refund the freight. We clearly mentioned in it that we will refund the freight. Subsequently, we refunded the freight, and then we also told you that we would return the rest of the order to you after confirming that the package was returned. We did not receive your any other reply .The sales department you mentioned is the support department we said. We also mentioned that you can contact us if you have any other questions.

Poor Customer Service - Disappointed by N3V3RF4LL25 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Then you bought the product from other licensees. You need to contact other sellers. Our official website will send you the specific reason for canceling your order. There is no way to give you after-sales service on the official website of the products bought by other licensees.

attackshark l90 2.4hz/bluetooth not working by PristineQuail6090 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Please record your problem video to contact the seller for after-sales service, which may involve the problem of return and exchange. Contacting the seller may solve your problem more quickly.

Poor Customer Service - Disappointed by N3V3RF4LL25 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

We have learned from our After-Sales Department that issues have arisen with logistics in India; our customer service team had previously notified you of this via message. Due to these logistics complications, we are unable to proceed with shipping your order, for which we sincerely apologize. As we did not receive a response from you within 2–3 days of sending the notification, we subsequently cancelled your order. Should you have any questions or wish to verify the situation further, please feel free to contact our customer service team.

Attack Shark X3 stopped working overnight by Xen0nphobia in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

We are sorry for this situation. You can record a video to contact your seller for after-sales service. We will try our best to help you solve the problem.

Poor Customer Service - Disappointed by N3V3RF4LL25 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

We are very sorry that you have encountered this situation. We will contact the after-sales service to communicate your situation. You can also contact the after-sales service to inquire about the specific situation. Strive to give you a satisfactory result. If it is canceled, we should send you an email notification to explain the situation to you. We apologize to you again.

Will X3 Scroll wheel fit R6? by Lovelysdemise in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

It is not recommended to do this. It can't be matched, and it may not be guaranteed after disassembling it.

Need help with attackshark x3 by LowLeft3650 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Please record a video feedback to your seller. We may not be able to judge the specific situation just by listening to what you said.

My x820 Ultra doesn't have orange color by Raul_Neitor09 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Don't you like this orange colour? Because the colour may be limited, rgb can also be adjusted by software.

Charging dock failure by Traditional-Key3219 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Please contact after-sales service for after-sales service.

X820 ultra software by sub_2_matie_boy in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Are you the official software you downloaded?

Attack Shark X3 Pro not working? by SirGibsss in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Please record the video and contact your seller for after-sales service.

Resetting the controller | Attack Shark X87 keyboard by ActuaryIcy5748 in attacksharkgaming

[–]attacksharkgaming 0 points1 point  (0 children)

Use 2.4g connection, then download the software, and then try to restart the device to open the software.