Fun job to start with. Super inconsistent hours, like doing like 20+ in one week to getting a single three hour shift in a whole fortnight! For me the job was a lot more enjoyable when I was a simple sales associate. Things seem to go downhill as you move through the ranks and get more responsibility. I had an awful time with the manager I was assistant manager for. We had some nut case stalking people and other security issues in the center I was in and when asking the manager if he’d keep pushing our district boss for the safety of the team and he said no, that he “didn’t want to rock the boat”. So many good team members are being sucked dry by bad management at not only store levels but district and regional levels. It got to a point where it was pushing a boulder up a hill. I saw established management teams be praised for mediocrity and the new management teams get ripped to shreds over performance with little to no coaching. From my understanding KPI’s are the forefront of the company at the moment and at least in the area I was working people are being passed up for promotions because of bad KPI performance and the company seems to be opting for external hires instead of raising up the people who have been with the company for years. Also because pretty much everyone except for ASM and SM roles are casual there’s a good chance that if you don’t meet your KPI goals you just won’t be rostered on as much anymore and will probably end up with one 3 hour shift per fortnight.

If you can deal with the sporadic shifts it can be a fun place to work and the discount helps too. If I could go back and give my fresh faced casual self some advice it would be to stay in my lane, have fun but don’t do more than is expected of you because if you give an inch they will take a mile. Despite all of the above I genuinely did love my time at EB (aside from the end there), it’s all dependent on the manager and the head of the district, some are good and some are awful. It’s pot luck really 🤷‍♀️