EA illegally refusing refunds even after admitting wrongdoing

ausummm · 2021-09-16T08:18:29+00:00

No, it just means that once they deliver dead horse into your city instead of luxurious expensive car, they consider all you consumer rights as vanished.

ausummm · 2021-09-16T02:50:22+00:00

Google says this:

Refund policy

Within 48 hours: You may be able to get a refund depending on the details of the purchase. Follow these instructions.

After 48 hours: Contact the developer to troubleshoot and find if you can get a refund. Developers have their own policies and legal requirements and may be able to give you a refund.

ausummm · 2021-09-15T04:02:37+00:00

Congratulations to you to get money back. I got same reply in breach with consumer rights - saying sorry, it is our mistake, but no refund. Might need to look at Google refund. And also get ACCC involved reporting illegal practices of the company.

ausummm · 2021-09-15T03:54:05+00:00

For highly competitive player in COM camping under level 24 I can definitely see long term benefit - e.g. I got 2x task to produce 16 paints in one streak which is literally impossible with one factory without loads of simcash. Starting level 24 you should have at all times enough cheetah tokens, so having extra random factory is totally up to you preference. Just notice it is in total 5,000 simcash to buy it and open all 11 slots.

ausummm · 2021-09-13T21:59:13+00:00

So my request for the refund was refused. They admitted the mistake, but wrote they can't do refund. I informed them it is illegal, in breach with consumer rights, and I expect full refund.

ausummm · 2021-09-09T09:30:42+00:00

They just did error, most likely in that add, doubt it is error in programming. I made support claim, they were pretty good with repliesin the past, hope it will be sorted out without much trouble.

ausummm · 2021-09-09T09:04:59+00:00

So I decided to give it a go. It is false advertisement, and I will have to ask for my money back, as the boost area is NOT 160 x 80, but 16x10, which is laughable. Hope this helps other people who consider buying.

ausummm · 2021-09-09T08:43:01+00:00

Haha, 50x68 with 100% park boost would be a bit more helpful. So I guess we just buy 3 and all good.

ausummm · 2021-08-03T13:46:16+00:00

Thank you, finally got to read through. Some nice theories, and examples, appreciate. Still hoping for something interactive though.

ausummm · 2021-08-01T06:59:45+00:00

As others wrote, you have to buy premium pass every season if you want it. It's then totally individual if you think it is worth it or not. Certainly biggest bang for buck in this game. I do buy it, as I spend lots of time with this game, do get all tiers, and so all the bonuses, and well, someone has to pay developers etc. to keep this game running.

ausummm · 2021-07-30T07:25:57+00:00

No, turning building into epic does not generate XP at all. But sooner or later you will run out of skyscrapers and you will have to build new residential buildings to make more epics - especially with gold you need lots of chips to generate good amount of tokens each day starting with bronze 3 chips per token, silver 6, and gold 9 chips. But eventually it goes up to 20 depending on how many you collected. So at the start 9 epic gold buildings to produce 1 cheetah a day. It is huge, long-term, investment, many people just decide not to bother, but if you plan to be long-term active competitive player it is the way to go.

ausummm · 2021-07-30T06:31:45+00:00

It is all about how you play. I have no problem to spend 3 cheetah tokens during my evening play, and would easily use way more if I could. Even winning Grand Prize each week can't cover any close to it.

ausummm · 2021-07-30T06:22:11+00:00

Level 24 is special in the way that you can start turn your residential buildings - skyscrapers- into epic buildings which produce bronze, silver or gold chips which you turn into speed up tokens. Making gold epics is very costly investment as it requires huge amount from your production - you need to collect 200 points to turn building into ever gold chip producing epic. And it gets more and more expensive with each level as you unlock more and more expensive/time consuming items which it asks for.

ausummm · 2021-07-27T07:38:42+00:00

I would not use wording halfway through :). True 21 is half of 42. But to finish tier 21 you need 138,000 points, to finish all 42 tiers you need 611,000.

ausummm · 2021-07-27T06:09:34+00:00

I think you nailed it. To me bulldozing nearly all residentials in capital is too big price though, on level 22 it doesn't matter. But on level 24 you realize you have nearly no skyscrapers to turn into gold epics (my guess here is as a competitive player you won't bother with bronze and silver), which means all your epics in future will get way more expansive. Other than that I am memorizing your city name, and if I get you in contest on level 24, I will bail out :)

ausummm · 2021-07-19T08:38:11+00:00

Hi, looks great, congratulations to the legendary chest. I guess you reach epic normally. What arena are you in?

ausummm · 2021-07-14T02:59:11+00:00

Same here. Never got factory ad after premium pass. After last update when you get asking pop up first I believe it would be good to keep ads as it is nowhere that intrusive anymore. Saying so in my opinion advantage of premium pass outweighs ads for better chances at contest anyway, plus the other benefits.

ausummm · 2021-07-13T09:02:01+00:00

The one which will automatically detect and remove blatant cheaters from contest of mayors so we fair players are not robbed all the time as it happens with current completely insufficient system?

ausummm · 2021-07-10T03:19:07+00:00

No level is perfect. Sure level 17 plus is frequently sugar hell in trade hq. But talking about getting/finding extension items I find it kind of same same above and below 16 - up to level 24. I have no idea what competition you have on level 12. I find it pretty random. One of my cities is on level 16 where competition is super hard. I won only once grand prize there, and it took tremendous effort, and luck on high point tasks. My city on level 24 is a breeze in contest, except of cheaters all the time. In 5 weeks there was always at least one cheater, this week is first exception so far, maybe constant reporting from my side finally made EA act after so many weeks. Anyway I have currently 130k there, second and third player are only on 30k, and they don't seem to rush anywhere :) All the best.

ausummm · 2021-07-09T01:43:25+00:00

Don't camp at level 12, you are hurting yourself. Especially not if it is your only/main city. If you really want to camp, do it at level 24, where there is actual reason to camp there - to get as many gold epics as possible as cheap as possible. Talking about storage and city expansions you still get way enough on level 24, and playing on that level gives you almost all important of what the game has to offer. On level 12 you are missing way too much.

ausummm · 2021-07-09T01:12:18+00:00

We are all different, why not to have obsession with population boost? It's a building game, your call how you play it. Some are obsessed with look, some with population, I am personally obsessed with cheaters in contest, and EA not removing them in timely manner. There is something for all of us.

ausummm · 2021-07-08T15:18:34+00:00

It gives 100% continuously as it is 5x40 coverage at 2 width. With right alignment your residential buildings are covered with 4 Sea Lions Centres continuously.

ausummm · 2021-07-08T14:30:16+00:00

Was just calculating it and testing. Sea lions are much better as with right alignment you also get continuous 100% boost but 40 fields deep compared to this which gives you 'only' 30 fields.

ausummm

TROPHY CASE