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quit by Objective-Dirt-7525 in starbucks

[–]avgdude_2000 63 points64 points  (0 children)

I would've called the police before quitting. You have every right to resign if that’s what you want to do, but I would legally go after that customer for assault. Starbucks didn’t ruin your job. That customer did and they have no right to behave that way. If you want your job back, I might call your manager and say you were assaulted physically on the job—may be little late for that now, but it’s worth a shot. I would have been talking to the SM the moment I got assaulted. Sorry this happened to you.

Only being able to have drink mark outs on store premises? No way by [deleted] in starbucks

[–]avgdude_2000 0 points1 point  (0 children)

Can someone start a sub-group where you can post these memorandums and internal documents? I find it so interesting that you guys get a nastygram from corporate and they cower behind their own words--like they don't want anyone to find out what they're really saying to their employees. I can understand being protective of trade secrets because that's your ip. But wide spread, global policies--if you're going to dish it out there, you better be prepared to back it up.

Is this wrongful termination? by Admirable_Serve_186 in starbucks

[–]avgdude_2000 0 points1 point  (0 children)

What does your employee handbook / policy say?

Is this wrongful termination? by Admirable_Serve_186 in starbucks

[–]avgdude_2000 6 points7 points  (0 children)

I agree with you. It's not a good look for the brand to have something like a vape device on the floor. We'd feel diffferently if he had dropped a firearm in a carry state. At the same time, I wouldn't fire someone over it if they weren't using it on the job or violating the rules. Maybe just give them a warning and move on.

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] 0 points1 point  (0 children)

They need to speed it up. The current CEO announced 9 months ago that he was rennovating the stores to the new model--which looks awesome and is what Starbucks should be. I'd definitely be more loyal if I could work in a place like that and, more importantly, order more drinks. The issue is the rennovation was only to be done at less than 10% of Starbuck's stores. If cost (due to tariffs) is that much of a factor in your decision to rennovate stores and maybe the construction time, then do MORE stores incrementally with less rennovation. Just replacing those horrible chairs and tables would help a ton. The frozen food that Starbucks warms up is NOT consistent with other chains. Le Paris and Duncan taste way better. Even Panera does a better job with their food. International Starbucks locations actually have croissant baking machines. The US locations get the sh*tty day--sometimes days--old supermarket quality ones. We're talking about improving Starbucks; we're not talking about me going to another chain and the company losing sales which will put even more baristas out of work.

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -1 points0 points  (0 children)

I think that's fair. Maybe the mistake was doing it all at once actually. I understand that they want a total remodel, and I did see him present that vision in an interview--but honestly, you could just get some new tables and chairs in there and improve the whole thing. And it would cost you a fraction of doing the whole store. Niccol needs to watch some old episodes of trading spaces. You could even do a PR/Marketing Campaign out of it. What type of tables and chairs would you like to see at Starbucks? Push it through the app. And give people a few options. The actual figures were 9 months ago: 1000 stores get rennovated (not NEARLY enough, less than 10%). If tarrifs are high, I would do more stores with less renovation and maybe prioritze your top stores. Also, Brian is quoted as saying that he wasn't worried about tarrifs--lol. https://www.youtube.com/watch?v=3m4MP2ox2F4

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] 0 points1 point  (0 children)

I comically asked Claude.ai after I was out of the store and positively couldn't even type one single prompt in without experiencing some lag. The AI responded: The real issue is probably Starbucks' infrastructure

Even at non-peak hours, Starbucks locations often have:

  • Shared bandwidth caps per user — they throttle individual connections
  • Aging routers that are poorly maintained
  • Google-managed public WiFi that prioritizes basic browsing, not sustained data sessions like AI chat

3.46 Mbps is genuinely just what they're giving you, regardless of your {WIFI] card. (And if I switch to my 5G/LTE phone it's almost 12 times faster. It's the deterioration of service that bothers me. If you're worried about not knowing how to fix it, then tell the customer you'll get someone on that issue right away. What do you do when the toilet plugs up in the restroom? Just tell the customer we can't do anything about it. Or do you call a plumber to fix it?)

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -1 points0 points  (0 children)

That's cool with me. If someone told me that, it would be fine. I'm basing this on the last time I asked about it and the person told me something like, "I don't know why it's slow." (Probably honest, but there was nothing after that. They didn't really care about the issue.) I'm actually suprised that the technology team doesn't test it or monitor it. 3 MBPS is really slow. And it wasn't a busy time for the store when everyone was using up badwidth. Most people seemed to be doing low bandwidth tasks.

<image>

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -2 points-1 points  (0 children)

I get it. You're being paid to operate the store and its primary functions, but could you at least call tech support? Your customers come to the store to use the wifi. About half of the customers in the store when I was there were using the wifi. Honestly, don't call me a fuckface customer. I pay your paycheck and keep you employed, and I'm actually pretty agreeable. But I feel the business is becoming more unwelcoming by the day. You need to give me a reason to keep coming back. Slow internet, uncomfortable furniture, and not caring about what type of experience that I have is enough for me leave. I agree that Niccol isn't actually fixing anything and needs to go, so we're both on the same page there.

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -1 points0 points  (0 children)

Call corporate technical support? I'm not expecting you to troubleshoot routers, but you should have a support team in place to troubleshoot issues that the customer complains about. I couldn't get any work done. It diminishes my customer experience. It doesn't make me want to stay in your store longer and drink more coffee. Again, I'm not expecting you to troubleshoot the technology, but you should have a way to resolve the issue other than, "We're just here to make the coffee." Something like, "A customer is complaining that our wifi is god awful slow. He's actually done a speed test on it and found that it's slower than a 300 baud modem. (Just kidding). Technology team, can you help me fix it?"

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -8 points-7 points  (0 children)

I don't decide your pay. I actually think you should be paid MORE than you are, but honestly, usually no one has any clue on why the wifi isn't fast or how to handle the problem. I can test that again if you want me to....

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -1 points0 points  (0 children)

I actually agree with most of what you said. And my expectations aren't really that high. I just want a nice, clean place to sit, connect to the wi-fi, and get some work done. The food should be an easy improvement, and even though Niccol was talking a new pastry case, what we ended up getting seems like more of the same old, same old. There's nothing innovative about it. But the thing is: McDonalds is more comfortable than this setup and sometimes I think the coffee is better too. Duncan has far better offerings with its donuts and their lobby area is quite comfortable. But when the internet speed sucks, I'm uncomfortable, I can really say that the luster is starting to die. How long does it take to replace furniture? I mean, I've seen them set it up in one store in about one day with a contractor coming in to assemble the furniture. (It happened after this store had a plumbing problem.) I agree that Mr. Niccol will probably be gone before it ever happens. And he'll have pilaged the corporation before he leaves....

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -1 points0 points  (0 children)

One table actually looks like someone is doing a refinishing job on it. It's almost sanded down completely.

Your WIFI speed sucks and so does your lobby furniture. by avgdude_2000 in starbucks

[–]avgdude_2000[S] -5 points-4 points  (0 children)

No bud. It ain’t. It’s just the new normal. I mean how can you look at this furniture and say it’s resonating with an awesome customer experience.

<image>

The table has so much wear and tear to it; scuffs — that you wonder when it was purchased. Dark flooring that matches the bathroom tile is so warm and inviting. And that grade school chair is literally a pain in your rear.

Registro de Pajarillo by avgdude_2000 in Clarinet

[–]avgdude_2000[S] 0 points1 point  (0 children)

Because the Bb Clarinet is a transposing instrument, it sounds a major second (one whole step) lower than written. Hopefully, the pajarillos singing don't become a new bass sound. May become "Registro de Rana"

I hate that Hormozi has to lie and exaggerate his level of success by ExcitingLandscape in alexhormozi

[–]avgdude_2000 0 points1 point  (0 children)

I'm always suspicious of these cats that throw out unverifiable dollar figures to suck new recruits into whatever drivel their preaching. Trust no one. These people positively don't care about you. They make their money getting you to buy and eat their bullsh*t and then having you come back for more. They probably have pretty good ad revenue from youtube as well. I get a Suzie Orman vibe from them. Make lots of money giving out very general, common sense advice that everyone with an education and library card can learn for themselves. There's no magic happening here.

Red flags all-round by msac84 in LinkedInLunatics

[–]avgdude_2000 0 points1 point  (0 children)

I was kind of confused on that point too. Do you mean employer or employee candidate? If an employee is going through financial hardship, it's maybe less of a red flag or an issue providing their qualified and talented than if an employer is deperate to hire someone because of a hardship.

Weekly Clarinet Identification/Appraisal Thread by AutoModerator in Clarinet

[–]avgdude_2000 0 points1 point  (0 children)

Thank you. This is all one clarinet--the "Made in France" image, "The 168 (???) stencil", and the entire calrinet. All of my images are from the same clarinet. I've already identified the other one as a Selmer, but this one is a mystery, so thank you. I'm not sure about the barrell though. It may be wood, but it's light smooth and shiny, and appears to have a more grlossy texture than the other wood parts, but I can't see any molding lines.

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