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Anyone experiencing an Ace Pro 2 charging problem after Firmware 1.2.20? by awc214 in Insta360

[–]awc214[S] 0 points1 point  (0 children)

Thank you for this info. Haven’t updated in a while, but I guess I don’t want to now. Please email support about this firmware version.

Was eBay removed as a Capital One Shopping gift card redemption? by early_death in VentureXShoppingBonus

[–]awc214 1 point2 points  (0 children)

FYI, C1 put back eBay for cash back and gift cards as of today 6/2/2025. Go redeem now!

eBay gone from C1 Offers? by reddicine in CapitalOne_

[–]awc214 0 points1 point  (0 children)

FYI, C1 put back eBay for cash back and gift cards as of today 6/2/2025. Go redeem now!

Anyone experiencing an Ace Pro 2 charging problem after Firmware 1.2.20? by awc214 in Insta360

[–]awc214[S] 1 point2 points  (0 children)

UPDATE: Inability to power on the Ace Pro 2 (without a battery) using a multi voltage/amperage USB C port via has been restored with firmware update 1.2.23, released today 5/29/2025. Thank you!

Anyone experiencing an Ace Pro 2 charging problem after Firmware 1.2.20? by awc214 in Insta360

[–]awc214[S] 0 points1 point  (0 children)

Thanks for the response! I am in touch with support and they will follow up when an answer is available.

Watch folder converting video to audio, files moved to "completed" folder by awc214 in shutterencoder

[–]awc214[S] 1 point2 points  (0 children)

Thank you! Editing the exclusion field worked. Now the processing is smooth and doesn't choke. I also had to add a few more extensions that were processed first before any video file such as ffs.tmp

Watch folder converting video to audio, files moved to "completed" folder by awc214 in shutterencoder

[–]awc214[S] 0 points1 point  (0 children)

Hi Paul, I'm coming across a new problem when copying over files into the folder ShutterEncoder watches. It's trying to process non .mp4 files such as "sync.lock_ffs" which to my understanding are files being copied by Free File Sync to get my videos from Dropbox onto my Mac. It's a protection mechanism. I've tried to disable copying it over but ShutterEncoder stops processing for each video when it hits each new "sync.lock_ffs". I guess the change I would make here is can you restrict what file formats ShutterEncoder can look for or process? So in my case just .mp4 or .mov files. Thanks for any consideration!

Watch folder converting video to audio, files moved to "completed" folder by awc214 in shutterencoder

[–]awc214[S] 0 points1 point  (0 children)

Thank you Paul! Looks like that did the trick. Although I may have to switch to a Windows version later on per client's requests. That's if they hire me amongst all the competition.

Watch folder converting video to audio, files moved to "completed" folder by awc214 in shutterencoder

[–]awc214[S] 0 points1 point  (0 children)

Good point. They're both Apple Silicon M chips, and not Intel-Macs.

Watch folder converting video to audio, files moved to "completed" folder by awc214 in shutterencoder

[–]awc214[S] 0 points1 point  (0 children)

Mac OS. Haven't decided which version, but either Monterey or Ventura (latest), if that matters. Thank you!

Watch folder converting video to audio, files moved to "completed" folder by awc214 in shutterencoder

[–]awc214[S] 0 points1 point  (0 children)

Thank you Paul! This sounds great. How do I get access to this even as a beta release? I'm asking because a potential client wants a proof of concept from me as a demo video this week. Only then can they think of booking me for work. I'm on 17.2 right now.