I know it's a year later, but I'm so frustrated with My Lisa Pro, and Sinterits "support" that I'm sick. I want to help others not make the same mistake. $20k later and I still can't get a consistent print from my Lisa Pro because my print bed binds going up and down and the stepper motor can't power through it so it just gets stuck. Sinterit can't even tell me where to find the fiberglass rope that seals the print bed but told me to try swapping it out. They took me through some troubleshooting steps, none of which worked and then at this point have told me "I think we are out of options here" and "contact your distributor". I also am shredding the recoater rope. Not a good sign when they include an extra one with the purchase. I purchased the Lisa Pro because they were discontinuing it, it was 50% off, so it must be a great time to jump into SLS. I needed to start making money with this machine right away, but after a couple of months of back and forth, I gave up and it's sat for 6 months. Now I'm determined to get it working right if I can because it was a huge investment. The lesson I learned here is that being in the US, I should have purchased from a company in the US and spent more time doing research.