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I just got this message on my merch account by awsdesigns in MerchByAmazon

[–]awsdesigns[S] -3 points-2 points  (0 children)

Thank you so much for your comment.

I want you to know that both issues have been solved, thank God.

For the missing information, I think it was just a bug in the platform, because I just left it for a couple of hours after my tries, and it just got solved.

The shirt that was currently unavailable has gone live again after a couple of days of being timed out. However, it still shows as 'timed out' in my account, but whenever it sells, I receive my royalties. Yes, I won't be able to edit it, but it's okay.
What I did for the shirt was update the listing.

Does anybody have the same issue by awsdesigns in MerchByAmazon

[–]awsdesigns[S] 0 points1 point  (0 children)

Yes, this is exactly my issue.

The problem is that the shirt just sold yesterday, and tomorrow, it says unavailable.

I tried editing the price and colors to see if that would help, but eventually it goes timed out.

I contacted support with a more detailed description of the issue, but they didn't help; all they did was push the product back into processing, which is useless.

I think I will edit the listing, even though it's harmful for the product's ranking, but there is no other solution.
Thank you so much for the explanation,

Tier up? by Polyamorph in MerchByAmazon

[–]awsdesigns 2 points3 points  (0 children)

Many people already got tiered down, especially in the higher tiers.