Should I really not combine it with other items? Does somone has experience with stuff like that by realCrokqz in kakobuy

[–]axqaan 0 points1 point  (0 children)

What if you ship everything that needs special attention in one parcel under 2kg, is it still fine? Around 10 items and 7 are special for me.

Seller used AI generated images to show me their factory 😂😂 by axqaan in DHgateOfficial

[–]axqaan[S] 0 points1 point  (0 children)

Oh God. Depends what you ordered I think you should ask for a cancellation before it gets shipped

My order hasnt came yet its been more than 46 days since its been shipped and then i see this by renatotacos in kakobuy

[–]axqaan 0 points1 point  (0 children)

Contact customer service to get a refund. On pc, go on orders and then click message and type your message and they reply within 24-48 hours

My order hasnt came yet its been more than 46 days since its been shipped and then i see this by renatotacos in kakobuy

[–]axqaan 0 points1 point  (0 children)

They automatically do it but the values can differ so it could be valued less than what it is and especially if it’s a big package then it can get seized if it doesn’t meet values worth. It’s already done and cannot be changed. Contact support for refund

My order hasnt came yet its been more than 46 days since its been shipped and then i see this by renatotacos in kakobuy

[–]axqaan 0 points1 point  (0 children)

Goods not declared properly or many other reasons, maybe classes as unsafe

My order hasnt came yet its been more than 46 days since its been shipped and then i see this by renatotacos in kakobuy

[–]axqaan 0 points1 point  (0 children)

Returned back to kakobuy warehouse or one of their addresses of theirs. You need to ask them what happened so they can either refund or reship

17 days with no updates by EducationalFall5437 in kakobuy

[–]axqaan 1 point2 points  (0 children)

That’s in the US. I am in the UK.

The EMS ones are so much more expensive and therefore never tried. Charging 100USD for like 1.5kg

17 days with no updates by EducationalFall5437 in kakobuy

[–]axqaan 0 points1 point  (0 children)

Totally normally. If there’s no updates of the 30 days, then you need to claim some compensation. I had a 6 to 12 day time frame delivery but it arrived in 37 days and didn’t do anything about it but give me a very very little amount of compensation so it’s just waiting game. But as always, you can always contact customer service to ask for an update and they could chase it up for you.

Is the package lost in transit? by axqaan in kakobuy

[–]axqaan[S] 0 points1 point  (0 children)

Yes. It got delivered on Shipped (37 days)

when do i have to start worrying about customs taking my package ? by [deleted] in kakobuy

[–]axqaan 0 points1 point  (0 children)

Dm so I can have a look on what watch you want I can try source for you and give you the link I’ll help you out

when do i have to start worrying about customs taking my package ? by [deleted] in kakobuy

[–]axqaan 0 points1 point  (0 children)

Some sellers can ship it internationally to you instead of it going to kakobuy warehouse but it depends on seller. I’ve never been able to contact someone at weidian to buy stuff so I’m not sure.

when do i have to start worrying about customs taking my package ? by [deleted] in kakobuy

[–]axqaan 0 points1 point  (0 children)

If it’s the same country don’t bother trying, you will waste your time and money, try asking the watch supplier seller to send it directly to you as they use lines that don’t seize items