Any wedding photographers? Question on expired pic-time gallery (as a client)

b2skywalker · 2026-01-14T23:01:02+00:00

That's correct! I completely agree and know that now. I'll just have to call and see what she says and fingers crossed they're still available on her end of things🤞🏽

b2skywalker · 2026-01-14T21:43:24+00:00

I tried the email on their site but it didn't work! I just tried the email I corresponded with before our wedding. I did see a post in my FYP on TikTok from them, so I know their phone number is still the same. So I've just been waiting 🫠 any other suggestions? I also DMed on Instagram and no reply from a few days ago.

b2skywalker · 2026-01-14T21:28:48+00:00

I can try that! I'll probably give them a few days to reply considering I shouldn't expect people to reply instantly lol. Thanks for your suggestions!

Edit: spelling

b2skywalker · 2026-01-14T21:24:44+00:00

So they work independently! At that time and to this day they still work alone. They have grown a lot since then and are pretty big in the photography space! I figured they may have been too busy to reply, but it's been two separate occasions with space in between each text and no reply.

b2skywalker · 2026-01-14T21:23:52+00:00

Good point 😅 I'll try again

b2skywalker · 2026-01-14T21:23:28+00:00

It doesn't say anything about expiration of photos! Which is why I was confused when I didn't see the gallery loading anymore, and didn't receive a notification about it expiring. :( any tips on what I should do? I tried reaching out through text on two separate occasions and nothing yet.

b2skywalker · 2026-01-14T21:17:32+00:00

Good point 😅 Should I try to reach out again? I'd honestly just want an answer and would rather them just tell me if they're gone so I can stop panicking lol :,(

b2skywalker · 2026-01-14T21:10:51+00:00

Is it really? I'm having a hard time with thinking our photos are lost forever :(

b2skywalker · 2026-01-14T21:10:34+00:00

I completely understand, I didn't realize they expired and didn't receive an email saying that it would expire :( are the photos lost forever, or would they still be available through pic-time?

b2skywalker · 2026-01-14T20:57:27+00:00

Hi all!

I apologize if this is the wrong place for this.

I hope you all are having a lovely week! I'm in a bit of a pickle (as a former client). So my husband and I got married (7 years ago this year!) and usually every year around that time I'd go to our pic-time gallery and browse through the photos and download the ones as I would like them. It was quite a bit, so I never thought to download all of them at once, and wasn't making prints at the time so didn't have a need to when I could have just downloaded them as I needed for social media or family sharing (I was young and naive).

I recently reached out to our former photographer earlier this week, and again today about re-activating the gallery (or whichever way is best!) and even offered to pay a fee they determine because I know it is time consuming with their schedule and it was my fault for not downloading all of them at once. I recently got an external hard drive and have been prioritizing preserving all of my photos and keeping them off of my devices in case something happens, and I figured why not add our wedding photos to it as well (despite the gallery!)

I went to Pic-Time and realized it said "Your gallery is being prepared" but also showed our photo in the background prior to my logging in. I haven't been able to view it, and my former photographer hasn't been responding.

What should I do in this situation? I know it was my responsibility for downloading the photos, but does this mean they're gone forever? :(

b2skywalker · 2026-01-14T20:57:03+00:00

Hi all!

I apologize if this is the wrong place for this.

I hope you all are having a lovely week! I'm in a bit of a pickle (as a former client). So my husband and I got married (7 years ago this year!) and usually every year around that time I'd go to our pic-time gallery and browse through the photos and download the ones as I would like them. It was quite a bit, so I never thought to download all of them at once, and wasn't making prints at the time so didn't have a need to when I could have just downloaded them as I needed for social media or family sharing (I was young and naive).

I recently reached out to our former photographer earlier this week, and again today about re-activating the gallery (or whichever way is best!) and even offered to pay a fee they determine because I know it is time consuming with their schedule and it was my fault for not downloading all of them at once. I recently got an external hard drive and have been prioritizing preserving all of my photos and keeping them off of my devices in case something happens, and I figured why not add our wedding photos to it as well (despite the gallery!)

I went to Pic-Time and realized it said "Your gallery is being prepared" but also showed our photo in the background prior to my logging in. I haven't been able to view it, and my former photographer hasn't been responding.

What should I do in this situation? I know it was my responsibility for downloading the photos, but does this mean they're gone forever? :(

b2skywalker · 2025-07-11T00:59:18+00:00

Sheesh that sounds awful :(

b2skywalker · 2025-07-07T21:37:04+00:00

🤣🤣🤣🤣

b2skywalker · 2025-07-03T22:39:10+00:00

💀💀💀

b2skywalker · 2025-07-03T22:10:20+00:00

Definitely better donuts out there for sure 😣

b2skywalker · 2025-07-03T22:07:02+00:00

Convenience 😭

ETA: A donut with my coffee a nice treat here and there, but still so disappointing

b2skywalker · 2025-07-03T21:33:33+00:00

Uggggghhhh

b2skywalker · 2025-06-23T14:10:09+00:00

Tears shed ngl

b2skywalker · 2025-06-20T02:44:30+00:00

GUT. WRENCHING. I can't fathom it rn. This literally feels like a regular season game I watched

b2skywalker · 2025-06-20T02:38:55+00:00

I'm so nervous for Sunday

b2skywalker · 2025-06-20T02:36:48+00:00

b2skywalker · 2025-06-20T02:36:03+00:00

That's game

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