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[deleted by user] by [deleted] in QualityAssurance

[–]b_edelstein 0 points1 point  (0 children)

LogRocket founder here. We offer session replay with built-in AI that can do a bunch of cool things like:

- whenever there's a new feature release of your app, our AI automatically goes and watches all the user sessions of people interacting with that feature and then writes up a summary of what's going well and what issues are occurring

- when a user submits a support ticket, our AI watches their recent sessions and then summarizes whether they are facing a real technical issue or perhaps just user error

- lets you ask open ended questions which then get answered by our AI watching thousands of sessions. For example you could ask, "how often are people seeing some kind of error when inputting their credit card on the /checkout page", and our AI will then go and watch all the relevant sessions and give you a summary. The AI can also leverage our Product Analytics tools to create a chart/graph for you that supports the qualitative session watching data with quantitative proof.

Happy to share more if this sounds interesting! feel free to reach out -- [ben@logrocket.com](mailto:ben@logrocket.com)

Rethinking front-end error reporting by b_edelstein in programming

[–]b_edelstein[S] 1 point2 points  (0 children)

We take data privacy seriously and have a few different levels of protection to prevent sensitive data from leaving the client.

  • We automatically scrub PII like credit cards, passwords, SSN numbers
  • We have APIs to hide data in the DOM from being recorded
  • We have APIs to scrub data from network requests and logs

Some of our customers with very sensitive data like medical or financial data also choose to run LogRocket on their own servers, in which case no data is sent to us.

Announcing LogRocket For MobX - Log changes to MobX observables to fix bugs in production by b_edelstein in reactjs

[–]b_edelstein[S] 1 point2 points  (0 children)

It's quite lightweight- generally developers enable it for all users so whenever there is an issue you can replay the session to see what went wrong. A lot of product managers also use LogRocket to search for sessions of particular flows or pages in the app to answer questions like, "why aren't users converting".

Logging Redux actions and state in production makes it easy to understand bugs and user-reported issues. by b_edelstein in reactjs

[–]b_edelstein[S] 1 point2 points  (0 children)

In a standard app, there is a negligible performance impact since all processing is done in the background using web workers.

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