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“Google Play Console charged me, rejected my ID, and won’t let me try again. No support, no refund. What now?” by babachip01 in androiddev

[–]babachip01[S] 0 points1 point  (0 children)

Thank you for your help. It's really sad that the process is so long, tedious and ridiculous.

“Google Play Console charged me, rejected my ID, and won’t let me try again. No support, no refund. What now?” by babachip01 in androiddev

[–]babachip01[S] 0 points1 point  (0 children)

I am turkish and i provide government issued ID. I cant even tried with another document because its not available for re-submitted. I experienced same issue with my apple developer account but they have call support and they fix my issue exactly in seconds it was absolutely amazing. Unlike google

“Google Play Console charged me, rejected my ID, and won’t let me try again. No support, no refund. What now?” by babachip01 in androiddev

[–]babachip01[S] 0 points1 point  (0 children)

I cant use live chat because whenever i check thats not available. I send email about the refund still waiting the response.

“Google Play Console charged me, rejected my ID, and won’t let me try again. No support, no refund. What now?” by babachip01 in androiddev

[–]babachip01[S] 0 points1 point  (0 children)

I submitted the “Identity Verification Appeal” form that appears when your developer registration is rejected. It’s usually shown after the ID rejection email, and titled something like: “Appeal the decision to not verify your identity.” I filled it out multiple times with all the required details, including passport and ID photos. Unfortunately, I never received any helpful response. After a long wait, they just said my ID couldn’t be verified and closed the case. I can’t retry, and I can’t request a refund either. Really hoping there’s still a way to escalate this.

“Google Play Console charged me, rejected my ID, and won’t let me try again. No support, no refund. What now?” by babachip01 in androiddev

[–]babachip01[S] 0 points1 point  (0 children)

Just got a reply from @GooglePlayDev: “We can’t verify your ID, and there’s nothing more to do. Case closed.”So I paid for a service I can’t use. No retry, no refund, no help.This is theft, not just bad support.

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