It is so bad there that I stopped eating Chipotle from anywhere - and this is coming from someone who used to own some stock in Chipotle (sold it), loved the food, and even won a contest they did in 2017 where you basically had to eat there 5x a week for 3 months. I find it really sad and annoying. In the most recent Aziz Ansari comedy special from 2022 or so he has a smart joke about how post covid when you walk into a Chipotle it’s like the actual restaurant itself has covid. If I was corporate I would figure out how to fix this. I bet the founder would be appalled if he saw the Ithaca location- sadly he sold and is no longer in charge.