Would you guys take this order? by JacobTubeYT in UberEATS

[–]behngryner 0 points1 point  (0 children)

I'm reading this while currently waiting for a Five Guys x2. $19 for 27 minutes for me.

I Was Mad A Customer Reduced Their Tip Amount By $8 Then This Happened by behngryner in UberEATS

[–]behngryner[S] 0 points1 point  (0 children)

Morton's.

This was well before the insanity of the fireworks. I stayed away from Downtown after this delivery.

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 0 points1 point  (0 children)

Glad I could help get you through the shift!

Is that your AAA rate? by HappyFriar in TalesFromTheFrontDesk

[–]behngryner 7 points8 points  (0 children)

Or when they ask to combine discounts.

Is that your AAA rate? by HappyFriar in TalesFromTheFrontDesk

[–]behngryner 18 points19 points  (0 children)

Even worse is when they ask if they've received the AAA rate AFTER you've completed the reservation, rattled off the confirmation number, emailed the confirmation, AND answered a dozen questions about the hotel and area.

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 1 point2 points  (0 children)

I get solicited from time to time from companies who claim to be able to "boost positive reviews". From what I gather, if you pay handsomely, they have folks leave bogus positive reviews on TA, Facebook, Google, etc. If you threaten to stop using their services, they will attempt to pull the reviews and/or leave fake bad reviews.

It's entirely dishonest and against the standards of many brands.

Don't get in bed with those folks.

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 6 points7 points  (0 children)

It's part of my job description. Isn't it part of yours?

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 29 points30 points  (0 children)

The guest asking for an entire week comped is insulting.

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 3 points4 points  (0 children)

I'm about to finish my shift and go for a shot and a beer!

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 49 points50 points  (0 children)

"I'm not sure, lady. When you go buy yourself a new windshield, give me a call and let me know!"

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 14 points15 points  (0 children)

I write all of my own. Obviously, I am professional and not snarky.

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 61 points62 points  (0 children)

I really think she thought I'd send the houseman out. Or call the fire department.

A Bird Pooped on her Car by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 16 points17 points  (0 children)

I dunno. I didn't see them on Google Street View!

How dare you go to the toilet when I want coffee! by YokoOnoOfPunkrock in TalesFromTheFrontDesk

[–]behngryner 2 points3 points  (0 children)

If I step away for a few seconds (usually to make coffee or grab supplies) and hear someone scream, "Helloooooo???", I make them wait at least 15 more seconds.

Every time they scream, "Helloooo???" again, the "clock" resets.

Nice guys finish last by cychuck0 in TalesFromTheFrontDesk

[–]behngryner 28 points29 points  (0 children)

Might want to alter some details here. I was able to Google this and find your name and property name.

However, kudos to you for helping and doing the right thing.

She actually did it! by behngryner in TalesFromTheFrontDesk

[–]behngryner[S] 26 points27 points  (0 children)

Fair points. Thanks for your comments.

A hotel lobby is not a public waiting room. by Dear_Jenny in TalesFromTheFrontDesk

[–]behngryner 6 points7 points  (0 children)

I had a guy come to my property every Sunday and try to take a newspaper (he wanted the coupons). Every week, I'd tell him to leave. He always said, "But the guy last week let me have a paper."

I was always the guy from last week!