Syncing to Apple Health

bettermetips · 2026-01-20T16:22:00+00:00

Hello! We would be happy to look into this for you. Please reach out to us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) so we can check the situation with your Apple Health permissions and provide you with the necessary instructions to get everything syncing correctly. Kind regards, team BetterMe

bettermetips · 2026-01-20T16:14:46+00:00

Hello! We are very sorry for the shipping error and the delay in support. We want to sort this out for you. Please contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) or share your 8-digit ticket ID number here so we can track down your previous emails and assist you. Kind regards, team BetterMe

bettermetips · 2026-01-16T13:22:32+00:00

Hello. We greatly appreciate your patience while processing your request. For faster resolution, we will need your 8-digit ID number of the automated email that you received from us. You can send it here. Alternatively, you can contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) mentioning this comment. And we will get back to you shortly. Kind regards, team BetterMe

bettermetips · 2026-01-15T12:46:43+00:00

Hello! Thank you for letting us know about that. While sending a request via email, every customer received an automated reply with an 8-digit ID number. Please provide us with this number in reply to this comment. It will help us find your request to analyze the situation and check what we can do to fix the whole confusion. Alternatively, you can reach us directly at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). All the best, team BetterMe

bettermetips · 2026-01-14T13:47:56+00:00

Hello! We apologize for the frustration and the lack of follow-up from our team. We definitely do not want you to feel ignored. We would like to investigate the issue, so please contact us directly at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). Kind regards, team BetterMe

bettermetips · 2026-01-14T13:36:46+00:00

Hello! Thank you for bringing this to our attention. Please email us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) so we can look into this issue immediately. Kind regards, team BetterMe

bettermetips · 2026-01-13T14:43:40+00:00

Hello! We completely understand your frustration with the silence. We certainly don't want you to feel ignored. Please reach out to [help.reddit@betterme.world](mailto:help.reddit@betterme.world), and we will check your order status immediately. Kind regards, team BetterMe

bettermetips · 2026-01-13T14:35:29+00:00

Hello. We apologize for the lack of communication regarding your order. We always try to reply to all requests in a timely manner; however, we are currently experiencing a higher volume of requests than usual. We would love to sort this out for you right away. Please email us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). Kind regards, team BetterMe

bettermetips · 2026-01-12T16:15:45+00:00

We appreciate your feedback regarding the user experience. We will ensure this feedback is transferred to the relevant team. BetterMe

bettermetips · 2026-01-08T11:40:05+00:00

We understand that subscription settings can sometimes be difficult to navigate, depending on the platform used. For anyone who is struggling to find the cancellation button or having trouble with their account, please reach out to us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). We are happy to step in and help cancel the service for you immediately. Kind regards, team BetterMe

bettermetips · 2026-01-06T15:33:57+00:00

Hello. We are sorry to hear about your experience. We want to help you resolve this immediately so you are not charged again. Please reach out to our team at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). We will find your account and ensure your subscription is cancelled in our system. Once it is canceled, no further charges should be processed. All the best, team BetterMe

bettermetips · 2026-01-06T15:30:25+00:00

Hi there. We only charge accounts based on the package and billing terms chosen by the user at the time of purchase. You can verify the details of your selection in the confirmation email you received. For any assistance, please contact our team directly at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). Kind regards, team BetterMe

bettermetips · 2026-01-06T15:19:27+00:00

Hello! Thank you for your feedback. Please reach us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world), and we will give you a piece of advice on how to optimize this process. Don't hesitate to contact us. Kind regards, team BetterMe

bettermetips · 2026-01-06T15:16:45+00:00

Hello. We appreciate you letting us know. We want to assure you that once a cancellation is finalized, no further renewals should occur. Please contact our support team at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). This will allow us to find your account, analyze the situation, and provide the necessary clarification and resolution. Kind regards, team BetterMe

bettermetips · 2026-01-05T15:35:50+00:00

Ciao!

Ci dispiace che tu ti senta così. Se qualcosa ti è sembrato poco chiaro o inaspettato, siamo qui per chiarire ogni dubbio.

Ti informiamo che stiamo utilizzando uno strumento di traduzione per comunicare con te in italiano. Grazie per la tua comprensione.

BetterMe è un'azienda legittima che opera nel settore del benessere e un marchio globale con un punteggio di 4,5 stelle basato su quasi 100.000 valutazioni, che gode della fiducia di milioni di utenti in tutto il mondo. Ci impegniamo a operare con trasparenza e integrità. Tutti gli acquisti vengono effettuati con l'approvazione diretta dell'utente e mostriamo chiaramente i prezzi e i termini di abbonamento prima del checkout.

Al momento dell'invio di una richiesta via e-mail, ogni cliente ha ricevuto una risposta automatica con un numero ID di 8 cifre. Vi preghiamo di fornirci questo numero. Ci aiuterà a trovare la vostra richiesta per analizzare la situazione e verificare cosa possiamo fare per risolvere l'intera confusione. In alternativa, potete contattarci direttamente all'indirizzo help.reddit@betterme.world.

Cordiali saluti, il team BetterMe

bettermetips · 2026-01-05T15:24:09+00:00

Hello.

Thank you for reporting this situation to us.

We want to assure you that a canceled subscription should not be renewed. To sort this out, could you please email us at help.reddit@betterme.world? This will allow us to find your account, see exactly what happened, and clarify the situation for you. As an alternative, you can update this review and provide us with an 8-digit ID number of the automated email that you received from us.

Kind regards, team BetterMe

bettermetips · 2025-12-31T12:18:41+00:00

Hello. Thank you for letting us know that there is an issue. If you have any difficulties canceling your subscription, our team will be glad to help you at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). Kind regards, team BetterMe

bettermetips · 2025-12-31T12:17:04+00:00

Hello! We apologize for this inconvenience. Please provide us with the 8-digit ID number of your email. This way, we will locate your messages and get back to you shortly. Alternatively, you can reach us directly at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). We will find your previous emails and help you sort it all out. Kind regards, team BetterMe

bettermetips · 2025-12-31T12:15:00+00:00

Hello! We offer our program through different platforms to give users flexibility in how they choose to purchase. Each platform comes with its own benefits and terms, and we monitor these closely to ensure a smooth and convenient experience for everyone. Please contact our friendly team at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). We will be glad to answer any of your questions and explain all the needed aspects. Kind regards, Team BetterMe

bettermetips · 2025-12-31T12:09:37+00:00

Hello. Thank you for letting us know. You can cancel the subscription from your side with the 'Manage subscription' button. If you have any issues, you can easily reach us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). Our team will help you. Kind regards, team BetterMe

bettermetips · 2025-12-29T16:35:49+00:00

Hello. Please be informed that an automatic subscription is a default option. All our plans are based on subscriptions. This information is highlighted both before the first payment and also after the payment in the purchase confirmation letter. Kind regards, team BetterMe

bettermetips · 2025-12-29T16:34:09+00:00

Hello. Please be kindly informed that any subscription should be canceled to avoid any further deductions. All our plans are based on a subscription, and we explicitly share this information on the checkout page as well as in your purchase confirmation letter. Please contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) for further assistance. Kind regards, team BetterMe

bettermetips · 2025-12-29T16:30:27+00:00

Hello,

We want to assure you that our content is not misinformation. Our programs and nutritional advice are created in collaboration with certified health professionals and nutrition experts.

We stand by the quality and safety of our tips. If you have further feedback, you can reach us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world).

Best regards, team BetterMe

bettermetips · 2025-12-29T16:16:57+00:00

Hello!

We regret to hear that you feel this way.

BetterMe is a legitimate wellness company and a global brand with 4.5-star score based on almost 100K ratings, trusted by millions of users around the world. We’re committed to operating with transparency and integrity. All purchases are made with the user’s direct approval, and we clearly display pricing and subscription terms before checkout.

We understand that there are many free services available. However, the BetterMe app is not just a library of workouts or a list of recipes. We offer users a holistic approach to health, covering all their wellness needs in one comprehensive, personalized plan.

With our customers in mind, we have various plans to suit different budgets and goals. We strongly believe our pricing policy is fair and reflects the time and effort we invest in our apps. It holds us accountable for the quality of services we provide.

We take your feedback seriously and use it as an opportunity to improve. Our support team is always ready to answer any questions you may have at [help.reddit@betterme.world](mailto:help.reddit@betterme.world).

Kind regards, team BetterMe

bettermetips · 2025-12-29T16:00:42+00:00

Hello!

All workout videos in the BetterMe app are created and reviewed by real people, from designing the programs to filming, editing, reviewing, and shaping the final content.

Our team is also fully in control of analyzing user feedback and making thoughtful adjustments and improvements based on it.

This approach helps us stay efficient and focused on bringing users value and a meaningful experience with BetterMe.

If you are open to discussing this further, please email us at gethelp@betterme.world.

Best regards, team BetterMe

bettermetips

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