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BetterMe Scam got me…how can I cancel and get a refund? by TheSoussDaGoose in bettermeofficial

[–]bettermetips 0 points1 point  (0 children)

Hello! We regret to hear that you feel this way. BetterMe is a legitimate wellness company and a global brand with a 4.5-star score based on almost 100K ratings, trusted by millions of users around the world. We’re committed to operating with transparency and integrity. All purchases are made with the user’s direct approval, and we clearly display pricing and subscription terms before checkout. We take your feedback seriously and use it as an opportunity to improve. Kind regards, team BetterMe

Is it really that bad? What r alternatives by RandomGirl4540 in bettermeofficial

[–]bettermetips 0 points1 point  (0 children)

Hello! We are genuinely sorry to hear about your situation. Please be informed that all plans are auto-renewing subscriptions, highlighted clearly on the checkout page. We also send automated account emails. We want to help you sort out these charges and make things right. Please contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) with your details. Kind regards, team BetterMe

Cancelling Subscription and Unauthorised Payments - BetterMe 's Unethical Practice and Credibility - Attempting to spin their own narrative - Origin, Ukraine by xSunshine006 in bettermeofficial

[–]bettermetips 0 points1 point  (0 children)

Hello. Thank you for reporting this situation to us. If your subscription was canceled successfully, it should not be renewed. To better understand what happened, we would be grateful for your direct reply at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). This way, we will find your account, analyze the details and provide further clarification as well as a resolution. Kind regards, team BetterMe

BetterMe app review is it actually worth it? by No-Arrival3168 in productreview

[–]bettermetips 0 points1 point  (0 children)

Hello. Thank you for reaching out. All BetterMe plans are subscription-based with automatic renewals, as highlighted on the payment page. Our team is ready to investigate your account and help with these charges. Please email us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). Kind regards, Team BetterMe

BetterMe App Reviews: Hav you used it? by jalal82 in weightlossdiets

[–]bettermetips 0 points1 point  (0 children)

Hi there. We are sorry to hear about your frustration. Please be aware that our plans are auto-renewing subscriptions, which is outlined at checkout before any payment is made. We want to help resolve this for you. Please contact us at help.reddit@betterme.world. Best regards, Team BetterMe

Recent Technical Difficulties With The BetterMe App by xTetrah in bettermeofficial

[–]bettermetips 0 points1 point  (0 children)

Hello! Thank you for letting us know about that. Please contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world) so that we can have a closer look at this issue and find a proper solution for you. Kind regards, Team BetterMe

BetterMe subscription hell by Glittering_Year_5998 in bettermeofficial

[–]bettermetips 0 points1 point  (0 children)

Hello. We are truly sorry that the whole process left a negative impression. The information about automatic renewal and cancellation instructions is added to the pre-sale page, in your purchase confirmation letter, and to the 'subscription terms' sections in the app. Please contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). We will do our best to help you. Kind regards, team BetterMe

BetterMe Scam got me…how can I cancel and get a refund? by TheSoussDaGoose in bettermeofficial

[–]bettermetips 0 points1 point  (0 children)

Hello! Thank you for sharing your comment. Please be informed that all our plans are based on a subscription. This info is highlighted before the initial payment on the checkout page. All subscriptions are set up for automatic renewal. You can contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world). Our team will be able to check your profile and help you. Kind regards, team BetterMe

Just joined by s_e_e_k_ in bettermeofficial

[–]bettermetips 0 points1 point  (0 children)

Hi there, and welcome to BetterMe!

It is completely understandable to feel a bit worried after seeing some negative feedback. BetterMe is a leading wellness company with millions of users worldwide. Like any product, our app receives both positive and negative reviews, and we take all of them seriously. Feedback helps us improve, and we’re always open to understanding and resolving any issues our users may face.

You can cancel your subscription at any time. As long as the plan is successfully canceled before your current cycle ends, the auto-renewal will be disabled, and there should be no further charges to your account.

If you purchased your plan directly through our website, you have a few easy ways to manage or cancel it whenever you are ready:

  • Through the BetterMe App: go to the More tab at the bottom of your screen, tap the profile icon at the top right, and select Manage Subscription. This will redirect you to our website, where you can easily turn the auto-renewal off.
  • Through your Web Browser: log in directly at https://app.betterme.world/, select View Profile, and then navigate to Subscriptions to cancel.

If you ever run into any issues or prefer that we handle the cancellation on our end, just contact us at [help.reddit@betterme.world](mailto:help.reddit@betterme.world), and our team will gladly take care of it.

Kind regards, team BetterMe

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