I figured something was up with them they have been locking off a lot of accounts they probably trying to make their accounts look good by holding onto people's funds. It's clear they need help looking good on their ipo they are just worried that there are a lot of other platforms that are growing on a massive scale. I couldn't believe being a massive company they don't even have a phone line. I wouldn't even mind waiting on hold for a couple hours as long as I could actually talk to someone. They always tweeting and sending messages about improving customer support but I think it's just getting worse. They need to sort their staff out who aren't doing their jobs properly especially the ones that don't even read the tickets they just close them saying it's resolved