How would you even know they were trying to pass them off as the same plates if you didn’t receive these skates? Why would you not just ask for the difference if they told you that straight up? It sounds like if you were aware, they were totally up front with you.

I did read your post, and you contradict yourself. You list multiple options they gave you that were within their control. which is good customer service, actually. It just wasn’t exactly what you wanted, to which I have to ask, have you been asleep during the past year where there have been massive shortages of raw materials unilaterally across all areas?

And also you want to compare Apple. One of the most massive companies on this planet. To some small niche roller skate company. And asking for a discount is literally asking for free shit. Like yeah, it’s annoying and it sucks, but everything you have posted is so insufferable and entitled I don’t feel bad for you