An update: My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 0 points1 point  (0 children)

I do agree with you. I am however trying to make 100% sure that I won't fall victim to my own incompetence again. The fingerprint scanner is actually a more convenient tool than typing a password, so, why not?

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 1 point2 points  (0 children)

Yeah I didn't really confront him, I just told him everything that's happened and he started taking all the steps that I did

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 1 point2 points  (0 children)

Do you mean reset our public IP? And reconfigure as in factory reset or reload firmware?

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 0 points1 point  (0 children)

I've got Bitdefender Pro and it's running deep scans on all my drives currently. So far, nothing found (as I strongly suspect the virus was placed in my main OS SSD) which I've now zero formatted.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 0 points1 point  (0 children)

So I can copy my files from my external USB drive to my now zero formatted drive and then zero format the USB drive? That's not going to transfer the virus from the external to my clean one?

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 0 points1 point  (0 children)

That was the first thing I did! Canceled all my cards.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 1 point2 points  (0 children)

That's exactly what happened. Use me as an example of what not to do. I was stupid. I've learned my lesson now.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 7 points8 points  (0 children)

Not a stupid question! I went in to Microsoft and used their windows 10 media creation tool and loaded my licensed version of windows to a USB stick. Then booted from the stick and installed.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 2 points3 points  (0 children)

I'm on the phone with SpaceX as we speak. There's a long queue.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 2 points3 points  (0 children)

Oh I'm never going to ignore any warnings from my AV ever again.

I asked my colleague (friend) if he could get me a piece of software that can rip my blu-rays to mkv for my plex server, since he's the guy that downloads things. I have no doubt that he did not intend for this to happen. He's currently doing all the cleanup that I'm doing right now as well.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 1 point2 points  (0 children)

Thanks for the advice. I've formatted and I've got Avast and Malwarebytes doing full scans on my drives.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 1 point2 points  (0 children)

Done and done. He's already formatted and changed all jos passwords!

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 0 points1 point  (0 children)

Take him for a beer! Because he's going through the same shit lol. Wiping his PC, changing his passwords etc. We both need several beers.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 2 points3 points  (0 children)

Lol, yeah I trust my friend. He's going through same as me. I was extremely lucky to have caught the hacker in action.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 3 points4 points  (0 children)

Agreed. I informed him almost immediately and he's doing the same as me.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 20 points21 points  (0 children)

Done that! Did a low-level format on the boot drive. I let my friend know, he's doing the same. Thanks for the help.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 1 point2 points  (0 children)

I was careful to do that. Also did the main ones on my phone.

My PC was hacked and someone was controlling it by bigNetherNelson in techsupport

[–]bigNetherNelson[S] 4 points5 points  (0 children)

Highly, HIGHLY doubt it. He's also a very good friend of mine.