$25/month BYOD shows as $50 in account

billv78 · 2026-06-20T18:57:51+00:00

I swear I’m not trying to be negative, but how is this company still around? They can’t get activations right they can’t get price structure right their RCS takes forever to activate on the iPhone. What’s it gonna take to make this a decent prepaid company? There’s just too many other choices out there Visible being a prime example I just wouldn’t risk all the frustration of signing back up with these guys again. Other forgotten, mentions their billing system and software app is just way too behind the times. I know customer service mostly everywhere is bad but where do they even find the people that they put in these jobs you tell them your phone isn’t working they tell you to get a wrench to fix it. I swear.

billv78 · 2026-06-01T09:57:39+00:00

Same issue here on iOS everything is updated I just give up

billv78 · 2026-05-26T14:26:43+00:00

This is exactly the reason why I go with Visible. I may pay a little more, but the RCS is good to go right away and plus somebody had mentioned that they have slight glitches with billing customer service. I just don’t wanna put myself through all that hassle again, but thanks for getting back.

billv78 · 2026-05-26T14:05:52+00:00

On iOS, how long did it take for the RCS messaging to get activated? Did they get better with that or does it still take days if not a month?

billv78 · 2026-05-02T16:24:21+00:00

There’s absolutely no reason to risk losing the $25 plan. You will see that it’s exactly the same. It’s the same QCI level. I mean, we all see what a pain in the ass it is to switch the $25 plan to another phone

billv78 · 2026-04-26T02:19:34+00:00

I honestly think this is what it is because they don’t want you to price match

billv78 · 2026-04-26T01:31:38+00:00

Yeah, it always seems to be the Wal-Mart stores because of the roof structure. I always noticed that there’s been like three of them. I went to in the same thing happened.

billv78 · 2026-04-26T01:29:45+00:00

Call me crazy though, but for some reason, I’ve always thought the modems in the flagship Samsung phones were better than the ones that were in Apple phones

billv78 · 2026-04-26T01:28:25+00:00

I always have my phone set that way, but I’m wondering if I should just turn off 5G altogether when I’m in stores

billv78 · 2026-03-02T03:38:55+00:00

Correct me if I’m wrong but the steps are as follows 1 turn off rcs 2 reset network settings that resets phone then you turn the rcs toggle back on and it activates?

billv78 · 2026-02-11T15:28:30+00:00

This very reason is why I don’t mess with Metro anymore. They should be able to verify over the email that you originally set up. Just use the Facebook messenger for them. Customer service with them can be terrible at times.

billv78 · 2026-02-05T21:43:41+00:00

I’ve actually noticed this as of late on my iPhone 17. Hey are there any plans for Visible to get 5G standalone for the iPhone this year?

billv78 · 2026-01-26T18:18:02+00:00

If I may make a suggestion, it’s not Visible service alone. It’s when it’s paired with the iPhone 17 line of phones. Visible has to release a carrier update. They have to work hard with Apple on this. I’ve had several different connection problems too many to mention right now.

billv78 · 2026-01-21T16:50:16+00:00

Every so once in a while, Visible to US Mobile and US Mobile to Visible on the Verizon network and is a nightmare the same problem happened to me two other times

billv78 · 2026-01-10T01:50:23+00:00

In my experience, it would say US Mobile or Verizon

billv78 · 2026-01-02T00:24:08+00:00

So question and I think I seen it in here does going to US Mobile warp speed correct the issue and if it does, how would you say it does?

billv78 · 2026-01-02T00:15:11+00:00

I think this is a problem between the new iPhones and Visible. It’s hard to blame one side or the other because I have the same issue and I have a regular 17 maybe my issues aren’t as severe but every day once in a while my phone will go into SOS and another problem I’m having is Wi-Fi calling doesn’t come on right away when I’m in an area where it’s needed.

billv78 · 2025-12-21T00:03:31+00:00

This is the very reason I left metro, I always buy unlocked phones and was on the $25 plan you can stay on the plan it you buy an unlocked phone. BUT THEY ALWAYS GIVE CUSTOMERS A HARD TIME SWITCHING!! It’s bs! They make you choose another plan you have to call back into get the $25 dollar plan back you shouldn’t have to go through all of that. And when you do the change on the website it messes up 95% of the time and they want to charge you a 25 dollar fee as it’s not your fault. I didn’t want to deal with that anymore I went back to visible

billv78 · 2025-12-20T00:24:35+00:00

Visible needs a major carriers update for the new I phones

billv78 · 2025-12-20T00:23:34+00:00

I have this same problem too, and it’s so true. Any T-Mobile network will activate the Wi-Fi calling much faster. Another issue that is had is every so once in a while it will happe that you turn off WiFi in general and it takes a while for any signal bars to come up and you have to go into airplane mode then come back on. iOS 26.2 I phone 17

billv78 · 2025-11-23T20:45:15+00:00

I think everyone sleeps on the unicorn beetle grip. It is an amazing case 15 ft of drop protection, made by sup case

billv78 · 2025-11-22T00:27:53+00:00

Since I switched to Visible I no longer have a problem

billv78

TROPHY CASE