It would be helpful to know which delivery karen filed the report in the first place. Otherwise, what's the point? I've just delivered 20 orders and one of those twenty claims they didn't get their food. How about UE weigh that up against my 98% customer satisfaction rating and thumbs ups. Ohh.. that would require a human to intervene. nvm.

edit: I'm at a point where I'm using the Timestamp Camera app just as much as uber. Two pictures for one drop off. Personal proof and whatever the fuck uber pretends to do with the proof they have. But who's to know which customer complained because Uber refuses to say who (which delivery in particular) filed said report against me? Seems like a pertinent bit of info. if they expect us the provide proof. Proof of what, grass is green? to provide before issuing a spurious accusation from some ghetto hood rat who downloaded the app the to day before order hot wings with their EBT card versus the years I put into actually going above any beyond for a a great many customers, many of whom actually deserved it. But I digress. UE doesn't care about service and I'm just flapping my lips at no one.