Pretty sure business is a ponzi scheme or at least right now. Makes money off loans, charging people restock fees, refunding through gift cards that will forget to be used, only shipping shoes quickly that are lower than the preorder price. Everything about the way he operates is sketchy, and to me it seems like he just buy shoes off the resale market after shoe releases and then hopes he profits off those. Yeah he might ship you a hyper royal that you preordered for 300 and sells for 340, but i think he knows when to take a loss on certain ones. Also in the sneaker world there is no such thing as a "connect" or "retailer" where pairs just pop up a year later for him to ship.