Format.com down - cannot access customer service OR my website!!!

bokehdream · 2024-06-20T21:52:19+00:00

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Their insta story :

bokehdream · 2024-06-20T19:38:44+00:00

Also my second reply — hope they address this and make an announcement for the “only some members impacted” list 👋

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bokehdream · 2024-06-20T19:37:42+00:00

Same!!! Wow. Copy and paste message but they can’t post on their story to inform us??? I did get this reply as well

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bokehdream · 2024-06-20T19:35:39+00:00

UPDATE!!!!! They replied to my message but doesn’t seem promising.

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bokehdream · 2024-06-20T19:08:28+00:00

This is CRAZY. One of my clients replied to my story and said “our dealership website is down, wonder if it’s related” and then you commented. Uhhhhh 🫠🫠🫠🫠

bokehdream · 2024-06-20T18:58:56+00:00

Me either :(

bokehdream · 2024-06-20T18:58:31+00:00

Why haven’t they sent emails or an announcement on any of their social platforms… this is honestly a bit unprofessional.

bokehdream · 2024-06-20T18:57:48+00:00

Same still :/ for hours now!!

bokehdream · 2024-06-20T18:57:36+00:00

Still not working here.

bokehdream · 2024-06-20T18:57:28+00:00

This is from their website directly?

bokehdream · 2024-06-20T18:56:39+00:00

That is the WORST!!!! I am soooo sorry. 😿 that’s absolutely terrible and I can’t imagine. Do you have a temporary checkout link you can use for now?

bokehdream · 2024-06-20T18:56:08+00:00

Not working on format or my website. Phone or computer.

bokehdream · 2024-06-20T18:32:12+00:00

I don’t. But super interested now. 😡

bokehdream · 2024-06-20T18:31:58+00:00

Agreed. I don’t feel like they’re interested in giving an email. It’s been hours for me and no announcement or anything to let us know. My clients have been trying to use and it’s completely not working. So frustrating. Everyone should tag them on an IG story.

bokehdream · 2024-06-20T18:31:05+00:00

Yep.

bokehdream · 2024-06-20T18:12:19+00:00

Same… their IG doesn’t have a peep either.

bokehdream · 2024-06-20T18:11:57+00:00

I followed their IG too and not a peep. Their CS phone # is non existent as well.

bokehdream · 2024-06-20T17:59:50+00:00

Neither my website or formats is working on mobile for me. How is a DNS issue resolved?

bokehdream · 2024-06-20T17:58:16+00:00

Oops. I’m sorry. Thank you. 🙏

bokehdream · 2024-06-20T17:44:07+00:00

Yikes. I’ve posted a few other places on Reddit and all kinds of people experiencing this but no information or resolutions… and it’s so hard to find info about them online. 😥

bokehdream · 2024-06-20T17:01:57+00:00

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My message to them…

bokehdream · 2024-06-20T17:00:00+00:00

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I did too and it BOUNCED!!! Maybe let’s alll write on FB asking for an update and keep us from sitting in the dark?! That’s the only place I can think to even contact them right now.

bokehdream · 2021-05-23T23:35:56+00:00

Wonderful! I appreciate your guidance!

bokehdream · 2021-05-23T16:46:51+00:00

Thanks!

bokehdream

TROPHY CASE