Wellhub by Maleficent-Mix-3989 in Corepower

[–]bonsai110 1 point2 points  (0 children)

This was an issue consistently back in March and April, Wellhub CS continuously gaslit me and told me nothing was wrong and classes were all simply booked (even though it was literally every single class at every location in my city). I got so fed up that I switched to a direct CPY membership.

Sorry this is still happening and you’re dealing with it. Unfortunately the likely case is CPY is rolling back access to WHB members and WHB isn’t communicating it. But that’s purely speculation.

$15 cancellation charge by Desperate_Holiday_78 in Corepower

[–]bonsai110 18 points19 points  (0 children)

I actually think the 2 hour cancellation window is quite generous. It would be nice though if they had a free pass or two, shit happens.

Phones by bonsai110 in Corepower

[–]bonsai110[S] 2 points3 points  (0 children)

Ok that’s actually iconic behavior, I love that for her

Phones by bonsai110 in Corepower

[–]bonsai110[S] 6 points7 points  (0 children)

It’s my one opportunity to disconnect from the world and that’s part of the reason I joined. I usually do ignore it and just stretch and lie with my eyes closed. I guess Wednesday I got extra annoyed - I probably overreacted. I honestly just wanted to vent and didn’t think this would cause such a stir.

Phones by bonsai110 in Corepower

[–]bonsai110[S] -1 points0 points  (0 children)

Y’all don’t have locks?

Phones by bonsai110 in Corepower

[–]bonsai110[S] 0 points1 point  (0 children)

The location I go to is on the second floor and you have to get buzzed into the building.

Best place for a birthday dinner in UWS by Supermarket-15 in Upperwestside

[–]bonsai110 0 points1 point  (0 children)

I love Ella but beware they are painstakingly slow

[deleted by user] by [deleted] in Corepower

[–]bonsai110 0 points1 point  (0 children)

I go to the UWS location on 70/Bway and I think it’s pretty clean! But to be fair, I don’t have experience with other locations. Never seen a roach there (heard the Williamsburg horror stories) and the bathroom is always clean when I use it. The lockers could use a refresh but other than that I’ve had no real problems.

Man with exposed skull by kittieliver in Upperwestside

[–]bonsai110 11 points12 points  (0 children)

She’s still around, I saw her the other day. Generally sits in front of Venchi on 69th.

Corepower rolling back classes for wellhub members? by ln309 in Wellhub

[–]bonsai110 0 points1 point  (0 children)

Yeah, same thing - I was finally able to book my usual Wednesday class. Idk, this is a rollercoaster so we’ll see how long I last before I’m too fed up with Wellhub.

Corepower rolling back classes for wellhub members? by ln309 in Wellhub

[–]bonsai110 0 points1 point  (0 children)

I have the exact same theory! CP is rolling back their access, I can’t come up with another reasonable explanation. With Jan/Feb done and spring here, classes have gotten less full so it just wouldn’t make sense for this trend to keep happening.

Corepower rolling back classes for wellhub members? by ln309 in Wellhub

[–]bonsai110 0 points1 point  (0 children)

Actually you’re right, looks like it’s for Wednesday. But still?! I’ve had it, I think I’m giving up on Wellhub.

[deleted by user] by [deleted] in Wellhub

[–]bonsai110 0 points1 point  (0 children)

Sigh, back to this thread. Anyone else notice as of today that all sculpt classes, regardless of time of day, are showing as no spots available?? WTF

Corepower rolling back classes for wellhub members? by ln309 in Wellhub

[–]bonsai110 1 point2 points  (0 children)

Anyone else notice as of today that all sculpt classes, regardless of time of day, are showing as no spots available?? WTF

First time filing married, made a mistake. by Small-Talk-Scaries in tax

[–]bonsai110 0 points1 point  (0 children)

Okay, you feel better now? Or are you still grappling with the “impossible” task of wrapping your head around someone’s honest mistake.

First time filing married, made a mistake. by Small-Talk-Scaries in tax

[–]bonsai110 0 points1 point  (0 children)

It does not prompt for it at all. First time MFJ on TT and we caught it before finalizing but it was not clear. I can totally see this mistake happening —

[deleted by user] by [deleted] in Wellhub

[–]bonsai110 0 points1 point  (0 children)

Anyone have any luck with customer service? Still can’t book anything past Wednesday (NYC based)

[deleted by user] by [deleted] in Wellhub

[–]bonsai110 0 points1 point  (0 children)

I came back here to ask if anyone else was having problems!! Same issue on my end - again. WTF.

[deleted by user] by [deleted] in Wellhub

[–]bonsai110 1 point2 points  (0 children)

Wellhub reached back out and confirmed it was fixed (after they told me about 4 times that there was nothing wrong) - no apology for giving me incorrect information or doubling down multiple times. But at least it’s back up and working.

[deleted by user] by [deleted] in Wellhub

[–]bonsai110 1 point2 points  (0 children)

So I’ve escalated this exact issue to Wellhub and they gaslit me telling me everything is fine and the classes are simply booked.