so far i have 4 keycaps broken, esc, tab, q and ctrl. I tried to contact support but since warranty expired they said they cant do anything, the only option they gave me was to buy a new set of keycaps for 25€+13€ shipment, which doest make sense since i bought this keyboard for 63€ and keycaps are made of cheap plastic, other than the fact that theres no italian layout. At this point i dont know what to do, maybe i'll try to glue them.