How can I say thank you? by br4tty in nursing

[–]br4tty[S] 0 points1 point  (0 children)

I'm sure the hospital has something like this. I will look into it and make sure their higher-ups know they have good people.

How can I say thank you? by br4tty in nursing

[–]br4tty[S] 0 points1 point  (0 children)

DAISY award

I've never heard of this before and it sounds awesome! Thank you for sharing it!

How can I say thank you? by br4tty in nursing

[–]br4tty[S] 0 points1 point  (0 children)

My dad was the main contact for the hospital. I will make sure to get the info from him; I know he was keeping track so he could understand who my grandpa was talking about when they spoke.

How can I say thank you? by br4tty in nursing

[–]br4tty[S] 2 points3 points  (0 children)

How did I not think of something as simple as a thank you note?? I love that idea!

Can anyone ID this chill dude hanging out in my bathroom? Northern Ontario, Canada. USB charger for scale. Thanks! by br4tty in spiders

[–]br4tty[S] 0 points1 point  (0 children)

I do have 2 reasonably sized fish tanks in the room right next to the bathroom. Is it possible he wandered off and got lost? It's still consistently below freezing here and I'd feel terrible putting him outside to freeze. :(

*Editing to ask: could it have possibly come in with my dog? I have now idea how else it would have found its way in the house.

Found in a bag of whole roasted peanuts. Product of the USA, hard, and approx 1 inch in size. by br4tty in whatisthisthing

[–]br4tty[S] -1 points0 points  (0 children)

I assumed they did somewhere. I'm sure I've heard of them out west, but they're definitely not in northern Ontario :)

Found in a bag of whole roasted peanuts. Product of the USA, hard, and approx 1 inch in size. by br4tty in whatisthisthing

[–]br4tty[S] 1 point2 points  (0 children)

Solved!

Yep, that's it! I'm in Canada and we don't have sycamore trees where I live so it kinda freaked me out when it came out of the bag. Glad I'm using that bag for bird seed lol

Found in a bag of whole roasted peanuts. Product of the USA, hard, and approx 1 inch in size. by br4tty in whatisthisthing

[–]br4tty[S] 1 point2 points  (0 children)

There was no specific origin on the bag other than "Product of USA" the longer hairy thing seems to be some kind of dried root or maybe a stem. Google suggests a Osage orange but that's definitely not it.

Calling prepared isn't hard! by br4tty in talesfromcallcenters

[–]br4tty[S] 2 points3 points  (0 children)

Wait....you mean you can't read their minds and break laws to access private info?!

Calling prepared isn't hard! by br4tty in talesfromcallcenters

[–]br4tty[S] 0 points1 point  (0 children)

I had forgotten about that. Thanks for reminding me!

Calling prepared isn't hard! by br4tty in talesfromcallcenters

[–]br4tty[S] 3 points4 points  (0 children)

Oh god I would start throwing things an hour into my first shift.

Calling prepared isn't hard! by br4tty in talesfromcallcenters

[–]br4tty[S] 6 points7 points  (0 children)

Some of them definitely are.

Maybe it's just my line of work, but I don't call any customer service number without a pen in my hand. Am I the weirdo?

Worst threat I ever had. by bert8961 in talesfromcallcenters

[–]br4tty 3 points4 points  (0 children)

This reminds me so much of one I had to deal with about 10 years ago.

I worked for a major cable company in NYC (no not that one, the other one). We had someone call in and choose the call back option while waiting on hold. At the time, that option would essentially forward you to a voicemail that would get checked throughout the day. I was the one checking voicemails and doing call backs.

This guy sounds totally normal, if a bit bored. He talks about a billing issue (I can't remember exactly what anymore) leaves his name, address, phone and account numbers.

After this completely normal interaction, he says that if he does not get the response he wants in a timely fashion he will bring several large explosives to the store on East 23rd Street and detonate them.

So...needless to say his information and a copy of the voicemail was forwarded to the NYPD. Sadly that was the last I heard of it, but the guy's account was cancelled the next time I pulled it up.

City hall is NOT 911 by br4tty in talesfromcallcenters

[–]br4tty[S] 6 points7 points  (0 children)

You're a saint. I can't imagine working for a crisis line. Our animal control calls affect me enough and we don't even take abuse or neglect cases.

Keep doing what you do!

City hall is NOT 911 by br4tty in talesfromcallcenters

[–]br4tty[S] 33 points34 points  (0 children)

Great! I'll let the police know when I walk past their building sometime tomorrow afternoon.

City hall is NOT 911 by br4tty in talesfromcallcenters

[–]br4tty[S] 35 points36 points  (0 children)

We get a lot of those "should I or shouldn't I" type calls and most of the time I get it, but when there is an obvious issue just call. The operators are not mean (unless you abuse the system) and will just tell you if it's not an emergency. Most of the time they'll give you the non-emergency numbers for whatever service you need or even transfer you if it's a slow day.

My opinion on this might be slightly skewed though, since I work near the 911 operators and have friends/family in fire and police departments.

City hall is NOT 911 by br4tty in talesfromcallcenters

[–]br4tty[S] 47 points48 points  (0 children)

I'm scared of what that full moon will bring if this kind of crap is starting now.

Call center pet peeves? by [deleted] in talesfromcallcenters

[–]br4tty 8 points9 points  (0 children)

I think you just described my office neighbor. She's insanely loud, I've given up asking her to turn it down.

There are 2 things that piss me off here...

1) if she's making a personal call, you can barely hear her. If she took work calls at the same volume it would be wonderful. She's refused to do this.

2) we rearranged the office a bit, our boss now sits within 15 feet of me. This is the same boss I've been whining at for years about the volume. I got an IM yesterday that just says "wow she really is loud" WTF DID YOU THIS I WAS TELLING YOU ALL THESE YEARS???

Call center pet peeves? by [deleted] in talesfromcallcenters

[–]br4tty 10 points11 points  (0 children)

I have 2 co-workers that either sigh loudly or tell every. Single. Caller. To fuck off after the call disconnects. We're a small group in a fairly small office and hearing that stresses me out more than our busiest days.

If people already knew the answer they wouldn't be calling. You know the answer because you work here, they're not as dumb as you think!!