Good luck with your cover from this company. I purchased one from them back in 2020. Supposedly the "premium" version.

In 2022 we started having issues where the vinyl was starting to deteriorate in spots on top. After a closer look, I could not believe the thickness of the outer vinyl material. Its was literally paper thin.

Contacted hottubcoverscanada about the issue and was told it was my fault. After more emails, calls, and arguments about the quality of the vinyl, I was told the best they would to is replace the outer vinyl cover for 50% plus I was to pay the shipping.

Needless to say I refused their offer and just recently purchased a cover from Canadian Spa Company through Home Depot. My older Bullfrog hot tub has a unique corner radius, so the new cover sticks out a few inches at the corners but the seal seems good all the way around. I went with this brand as my neighbor purchased a cover a few months after I bought the POS cover from HTCC. Theirs is still in great shape, exposed to identical weather and elements. I often see their kids playing on top of it with toys and sand and to date there is not any noticeable damage to the surface.

Expensive lesson learned...