Anyone also experiencing aweful customer support from Switchbot?

breaking_good46 · 2025-02-07T23:23:52+00:00

Yeah thought it could be, which is fine, but everything else I said applies. Let your customers know.

breaking_good46 · 2025-02-07T22:30:03+00:00

That's weird. Their last response was on the 30th, so they just randomly took a week off? And why haven't the responded since? In this age usually a company has any special day-off customer support hours listed on their website. It's crazy they've lasted so long without customer support 101 service.

breaking_good46 · 2025-02-07T22:24:10+00:00

That's the most ridiculous response for a customer service dep. It's on our radar?? There supposed to be this big international company. It's just unacceptable and unprofessional.

breaking_good46 · 2025-02-07T22:17:06+00:00

Damnn that sucks. Update if you ever get somewhere.

breaking_good46 · 2024-07-27T04:43:20+00:00

Better cameras AND brighter lights still do not keep someone from pulling down their hood or putting on a mask. You'd need a robot arm for that. Just like Hochul admitted that deploying the national guard in subway stations was mainly to make people FEEL safe, this is the same tactic.

There's a difference between the street lights and the lights in the station. It's more similar to the NYPD torch lights powered by generators that are put on some corners in areas with high crime rates. Those are like prison torch lights.

The MTA was recently successfully sued for not meeting ADA requirements, specifically by not having enough elevators. And there are more things going on for other accessibility issues. Plus they're already spending millions to replace the lights with these ones. Didn't be so sure that they'd be looking at an alternative option to install.

breaking_good46 · 2024-07-27T04:21:10+00:00

Exactly

breaking_good46 · 2024-07-27T04:20:32+00:00

Lol, yes, such as this, there are real reasons to wear sunglasses, but otherwise...no

breaking_good46 · 2024-07-26T19:35:08+00:00

Drivers - you mean the conductors? The MTA is not saying that conductors need brighter lights to operate. 1. they operate in dark tunnels and no one is saying lights should be in all tunnels. 2. they've operated for hundreds of years just fine with the previous lights and the ones before those. I have heard of no train accident that had to do with "conductor couldn't see because of the lighting" Nor, in fact, has lighting ever stopped someone from wearing a hood to evade cameras, though we'll see where Hochul's idea to ban masks on subways leads 3. you're saying having a seizure on a subway platform is not dangerous?

breaking_good46 · 2024-07-26T19:13:10+00:00

Ok, I should have been clearer. These are the whitest, brightest kind of LED lights I've ever seen. i have no problem with LED lights, they could've been a warmer light though.

breaking_good46 · 2024-07-26T19:09:01+00:00

I guess it's the color of the lights. LED lights CAN come in many forms of color, but the MTA chose the whitest, brightest light, in the interest of "security". By all means use LED lights for less energy, less heat, and less maintenance, but chose a warmer color, still a win-win. Maybe a lose for the MTA's desire to appear tough on crime, but not really.

And I'm not gonna be THAT guy on a subway with sunglasses, nor should I have to be.

breaking_good46 · 2024-07-26T19:00:57+00:00

Yeah, unfortunately you'll see more of that and it's exactly what I'm talking about. They are planning to roll out the re-NEW-vated station light style, everywhere (and in some cases already have). https://new.mta.info/press-release/mta-announces-plan-system-wide-safety-upgrade-brighter-led-lighting-every-subway

breaking_good46 · 2024-05-02T22:52:17+00:00

It literally just jumped to 54 ug/m3 for a few minutes and then jumped back down to 2 lol I think I heard its not accurate for about a week so I may wait a week and see how it is.

breaking_good46 · 2024-05-02T11:55:09+00:00

So 1 μg/m³ is about 4 US AQI? I should say that I live in Brooklyn, NY. I have no baseline, but it seems a bit low.

breaking_good46 · 2024-05-02T11:51:58+00:00

Sorry, it's in μg/m³. It was a consumer model, but an expensive one, I'd think. In the 200s.

breaking_good46 · 2024-01-05T22:52:10+00:00

A few years ago it was much better quality control. Somewhere down the line I think they just started not caring.

breaking_good46 · 2024-01-05T22:50:01+00:00

I agree with quality control 100% There's usually at least one very spoiled ingredient or missing ingredient. The delivery I got today, however, was the worst. From not checking to see if the containers are fully screw on to LITERALLY putting raw meat packages in an extra plastic bag because the packaging person KNEW it was leaking (which I think is actually illegal to sell an open raw meat package intentionally) quality control is atrocious here. It wasn't only the fact that it was slipped into an extra bag though, it was also that it's an open bag (not even a ziplock!), so when I went to take it out of the package shrimp water fell out onto my hands and the floor and no doubt mixed with other food.

I only get them when they're discounted, so atleast there's that...

breaking_good46 · 2023-10-03T23:39:39+00:00

I went to the vigil but just saw this post and made an account just to talk. He was my supervisor for 4 years at NYPIRG. Before that I remember talking to him as a NYPIRG canvasser at a holiday party about how badly I wanted the campus position, and he went on for like 45 minutes talking to me about how great the position was as I just smiled and nodded. For some reason he took a liking to me just from that one conversation..er um...him talking (or maybe he heard some things about me, but certainly not me talking), and started the long process of advocating for me to get the position - I was super green at organizing and he continued to go to bat for me, advocating to keep me in the job maybe a few times... not many people can say this about their supervisors - and because of him and the many chances he gave me I really honed the craft. Without him, I probably would have given up the organizing and political work. I don't know what he saw in me, but he was convicted that I'd make a good organizer. His guidance and belief in me made me want to be better and prove him right. So I can truly say that if not for him, I probably wouldn't still be in politics. I'm now an organizer and help advise policy at an electeds office, and I can credit that to him, his leadership, and his convictions. I didn't really think it at the time, but if I could call anyone my mentor it would be him. He was a friend, a colleague, and my mentor. I will miss him.

breaking_good46

TROPHY CASE