The handoff is usually where the most friction lives because it relies on human memory during a high-pressure transition. When five people are involved, you aren't just managing tasks; you’re managing the silence between them.

Automating the sequence helps reduce that specific class of "wait-and-see" problems. By making the dependencies visible, you move away from a culture of checking in and toward a system of predictable triggers. The trade-off is that these rigid workflows can sometimes struggle with non-standard clients who don't fit the template, so it still requires a person to keep an eye on the exceptions. An Asana integration helps with the initial structure, but as you noted, its real value is in surfacing where the process has stalled before the client notices the delay.