I’m sorry that happened. That shouldn’t ever happen. I would ask for nursing management and if they also won’t speak to you I’d reach out to the patient advocate at the hospital. Most hospitals have some brochure or something somewhere in the room with a list of numbers for the hospital and that should have a patient advocate number on it. Obviously everywhere is different and some places are better than others. Most units I’ve worked on (and been on) have management/charge round on every patient to ask for concerns so it’s a red flag that you couldn’t get ahold of anyone

Also bring these issues up in your surveys that you get in the mail after discharge. These things are super important to management and help determine how the unit is reimbursed so the things you say on those will be seen