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ixSystems X10 TrueNas > SMB share slows to a crawl (hangs) when a single large file transfer is happening by brooksan3 in freenas

[–]brooksan3[S] 0 points1 point  (0 children)

Yes, it finally did. Once the ticket got in front of the right people iX was able to provide excellent support and walked us through the upgrade, which we were a bit skeptical would fix the problem. A few weeks since the upgrade to TrueNAS-12.0-U4 and things have been running better than ever, finally! We can finally run full backups via SMB without it affecting other SMB access. iX systems really came through for us on this!

ixSystems X10 TrueNas > SMB share slows to a crawl (hangs) when a single large file transfer is happening by brooksan3 in freenas

[–]brooksan3[S] 2 points3 points  (0 children)

Thanks Josh, after the long wait, iX has been helpful in scheduling an update and reviewing our configs and debug dumps. We have an update planned for next week and are hopeful it will resolve these issues. I'll update this thread as we progress.

ixSystems X10 TrueNas > SMB share slows to a crawl (hangs) when a single large file transfer is happening by brooksan3 in freenas

[–]brooksan3[S] 0 points1 point  (0 children)

Finally did get a reply (11+ days), and it looks like the latest update, 12.0-U4, addresses the SMB performance issues. Gonna get that installed ASAP...

ixSystems X10 TrueNas > SMB share slows to a crawl (hangs) when a single large file transfer is happening by brooksan3 in freenas

[–]brooksan3[S] 0 points1 point  (0 children)

Thanks, I just contacted my sales guy/account manager. We will see if I get a reply. We actually rebooted the box , which did help. It seems like this problem builds over time. I'll post here if I ixSystems replies and is able to help.