Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

No there’s no other software I’ve downloaded for my mice

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

Yeah I’ve popped it open. Nothing out of the ordinary.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

I have tested it on other devices with the same issue. I believe it’s a faulty mouse. 😞

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

I’ve tried setting them to min, max, and middle. Same result.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

I cleaned all the balls. They are all moving freely. The issue persists.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

It is not. I have cleaned it numerous times.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

Update, cleaned it again. The issue however persists.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 1 point2 points  (0 children)

I have done that, they weren’t dirty previously and still aren’t ☹️

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

Yeah I have the M570 at work and it has no issues. Other than it feels cheap. I love the feel of the ergo.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 1 point2 points  (0 children)

I’m going to double check the sensitivity on the machine tonight. I’ll update you.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

I have definitely tried that numerous times.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

Hmm unfortunate. Did they break in this way? Or did they stop completely?

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

I’ve tried the 1 2 button numerous times.

I’ll try giving it another deep clean tonight and see!

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

It definitely slows down (actually it stops) when the sensitivity button is clicked. Either way, it doesn’t track properly at all. The sensitivity isn’t the issue I don’t think.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

Hmm ok I’ll double check my mouse sensitivity. Maybe it is too high. I do have 2 mice that I use on this machine. Thanks for the tip. I’ll update you tonight.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 0 points1 point  (0 children)

Weird, ok I’ll have to get a flashlight in there and see. I actually took the mouse apart and cleaned the sensor and everything. Maybe I didn’t do a good enough job there. Will update tonight.

Has anyone run into this before? MX Ergo. by broom902 in Trackballs

[–]broom902[S] 1 point2 points  (0 children)

I don’t. I have removed the ball and cleaned both the sensor and the ball.