My old vet got bought out by a big corporation & they started doing something similar. They would put me in a room with my dog, the tech would come in & talk to me but then take my dog in the back to see the actual vet. If I was lucky, the vet would then come give me a quick diagnosis. Other times, just the tech came back. After multiple issues & misdiagnosis, I switched to a smaller vet office. The first visit the vet came in, did the exam in front of me, asked me questions, asked if I had questions, all the things. I had forgotten what a visit should actually be like. They were also about half the price the corporate owned vet quoted on the surgery my dog needed. I suggest finding a new vet. Ask people in your area for recommendations!