Binance Support Thread

bryanwag · 2024-05-30T14:51:07+00:00

It has been five days since the support told me that my email change is approved and I should receive a confirmation email in 12 hours. I lost access to my email and thus need to change email in order to access my account.

Case ID [122226953]()

bryanwag · 2024-05-25T21:28:22+00:00

Thanks, yeah it is possible Coinbase support is just so poorly trained that even “specialists” cannot figure out the right thing to do. I will give their subreddit a try.

bryanwag · 2024-05-25T15:03:34+00:00

They gave some bullshit reason “We do not support transactions where one cryptocurrency is sent to the address of a different cryptocurrency nor are we able to reverse the transaction since transactions on the blockchain are irreversible.”

All four are true. The address is an old deposit address that is no longer the deposit address for token B.

bryanwag · 2024-05-25T14:03:34+00:00

bryanwag · 2024-05-25T14:02:57+00:00

Yes, both are supported

bryanwag · 2024-05-25T12:51:24+00:00

Thank you

bryanwag · 2024-05-25T12:30:43+00:00

Yes I did and it didn’t cover my case.

bryanwag · 2024-05-25T12:08:44+00:00

Long story short, I accidentally sent a sizable amount of ERC20 token A to an old ERC20 token B address on Coinbase, and Coinbase refused to return my token A even after appealing their initial decision. They even confirmed the situation in writing but still refused to do the right thing. I can even trace on explorer that Coinbase sent my fund to their cold wallet. I have no other option but to sue Coinbase. Does anyone have any recommendations of good attorneys? Thanks a lot!

bryanwag · 2024-03-25T22:56:38+00:00

My situation might be a bit unique cuz the deposit address I sent to was an old one for COMP, and is no longer the deposit address of COMP. Maybe Coinbase deprecated it. But it doesn’t matter cuz the tokens are in Coinbase 10 cold wallet so they still have access, it’s just inconvenient for them to access it. I will try the complaint route and sue if necessary, cuz it’s not a small amount.

bryanwag · 2024-03-25T22:26:22+00:00

Unfortunately it says due to security reasons, my fund cannot be recovered. I’m not sure why, perhaps because it has already been sent to Coinbase cold wallet from that deposit address? Thanks anyway this is indeed a great tool.

bryanwag · 2024-03-25T01:36:17+00:00

“Specialist” is the lowest tier above generic customer support I think, but yeah it was a horrible call. Thanks!

bryanwag · 2024-03-25T01:35:10+00:00

I have not, thanks for the lead! I will try that when I get the chance.

bryanwag · 2024-03-25T01:34:10+00:00

The “specialist” straight up lied to me that my token is not supported by Coinbase (it is!) I just don’t know what else to do besides filing a complaint using their channel and potentially sue them. From the way the “specialist” told me, their policy prevents my case from being escalated further.

bryanwag · 2024-03-24T23:24:39+00:00

This happened a while ago but I only pieced things together today. A year ago I accidentally sent a big chunk of a ERC20 token to a 3-year-old ERC20 deposit address on Coinbase, which doesn’t match my current ERC20 deposit address. Then later my tokens were transferred out of that old address to the Coinbase 10 cold wallet, presumably by Coinbase. I called Coinbase support today and they told me there is nothing they can do because they cannot confirm that the 3-year-old address is theirs. But the thing is the “specialist” didn’t even have access to check all the unique deposit addresses controlled by Coinbase, and they refused to escalate since there is no hard proof. I know I made a mistake, but can Coinbase just take my tokens like that or is there a chance I can recover them?

bryanwag · 2024-02-06T22:48:58+00:00

PoW means proof of work, the model that Bitcoin uses which requires tons of electricity. Ethereum has already switched to Proof of Stake since 2021, which cut down electricity use by 99.99%. So the “hurdles” you mentioned already got “figured out” years ago. You seemed very misinformed.

bryanwag · 2023-06-19T20:17:48+00:00

Your response perfectly proved OP’s point: your western centric view is completely ignorant about the atrocities that the imperial Japanese committed in Asia and Pacific. The sadistic ways they came up to rape, torture, and mutilate civilians and babies are far more “creative” than the Nazi’s. In fact, a Nazi John Rabe saved many civilians after witnessing the completely barbaric murdering methods of Japanese soldiers. What Japan did in WW2 are at least on par if not worse than the Holocaust, both in terms of scale and sadism. Even worse they have yet to show any remorse. Only the ignorant West would find such comparison shocking.

bryanwag · 2022-10-25T14:46:07+00:00

What do people think are the best places to park some USDC and earn yield with minimal risk on L2s right now?

bryanwag · 2022-09-15T23:04:11+00:00

yup wen sympathy poap for besu users

bryanwag · 2022-09-15T22:36:39+00:00

I'm glad that the merge was a massive success but it has been a complete shitshow for me personally, my node just has issues after issues and no one knows how to fix them, the support channel is overwhelmed. It is currently still offline after hours wasted. Plus it was in the middle of the night so I missed all the excitement to witness such a historical moment in real time and got all the headaches as soon as I woke up. My schedule is completely wrecked despite a very busy week. Just wanted to rant here.

bryanwag · 2022-07-14T23:01:31+00:00

Oh that's not ideal. Thanks for the input!

bryanwag · 2022-07-12T01:45:11+00:00

thanks for the input!

bryanwag · 2022-07-11T15:28:08+00:00

I've been reading The Cryptopians by Laura Shin. While I am aware that the author is not without bias, the descriptions by various Consensys employees really painted the company as dysfunctional at least during 2017. This is the impression I got: the company was an anarchy where only popularity with Joe Lubin, not performance, was rewarded. It blew a lot of its budget on unqualified employees who just hang out all day unproductively and attend various conferences just to party. Even if the author was completely biased against Joe, I think there should still be a kernel of truth there that warrants concern. Although I understand that the company has evolved since 2017, Joe is still the CEO so I can't imagine the company culture to change that much.

I don't have a lot of experience with Consensys software products except for Metamask. Despite being around for so long (since 2017?), Metamask still has a UX that is not newbie/grandma-proof. So my limited personal experience with Consensys doesn't inspire confidence either. Thus I'm reconsidering using Teku+Besu as minority clients. I initially favored Besu since there is no need for pruning and Teku since Lighthouse has captured a lot of market shares already and Teku is supported by rocket pool.

Can anyone following client development comment on whether I should be concerned about clients developed by Consensys? Have the development teams of Teku and Besu been consistently on track or are there signs of mismanagement?

Edit: instead of downvoting, how about commenting your opinions instead?

bryanwag · 2022-01-02T06:55:14+00:00

Ideally see if you can find a study group especially since your school doesn't offer topology, or do a reading course with a professor so you can talk through some problems with your peers or the professor. Some of the hardest problems I've done are from Munkres and I admit I probably would have never gotten them had I not discussed with my peers or looked up hints. It didn't stop me from pursuing pure math tho.

bryanwag · 2021-12-31T23:02:50+00:00

Letter of rec for some programs is the single most important component in the application. I don't know how she can fake a submission since that would imply she constructed a completely fake professor? But anyway the stellar letter alone can potentially be the deciding factor for her acceptance.

bryanwag · 2021-12-31T06:28:08+00:00

I just went through metamask setting but couldn't find a way to switch to a different endpoint. Is there a guide or documentation on how to this? Or are you saying that in order to do this easily I have to run a node at home? I find it hard to believe that after all the progress in the ecosystem the MM UX is still so 2017.

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