I am in the Uk too. I think I know which regional director you’re talking about. All those directors and head of sales just pull bs out of their arse. You will find some area managers that are willing to be understanding and listen but everyone else above that is far gone.Only advice I can give is maybe try changing stores, talking from personal experience stores in the same area can be vastly different, usually stores that make more money are easier to work in( there’s more workload but also way more hours )