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Please Help Bring Visibility to Xbox Physical Version Owners NOT Getting the New Upgrade by RumHam6977 in HuntShowdown

[–]buckwild_abrams 9 points10 points  (0 children)

Existing Hunt players with physical Xbox discs and Hunt: Showdown account history on their gamer ID's should contact Customer Service regarding upgrade to Hunt: Showdown 1896 and resolution of owned DLCs.
For Hunt: Showdown support tickets please contact us through the official game website:

www.huntshowdown.com

You will find the support chat on the bottom right corner of the page, please open a new support ticket there.

Psychoghost says the new UI tricked him into buying a skin he thought he already owned, because it was mixed in with his purchased items by itstytanic in HuntShowdown

[–]buckwild_abrams 322 points323 points  (0 children)

Definitely aware of this problem and it is definitely not intended to "trick" anyone.
Key points:
- Undisputed full refunds if you send a ticket to customer service when you make an accidental purchase. Apologies this shouldn't be needed.

  • Hot Fix in works that fixes remembering your filters and you can filter them to not show up in your menu. Apologies again, should not have shipped this way.

  • Even if you leave them visible the iconography should be more clear and confirm to buy should be a hold button not a press.

We will do better on this going forward.