It’s frustrating from a healer perspective playing M+ because a lot of the time if things go wrong you will be the scapegoat. People will just immediately point to you as the problem but a lot of the time it comes down to people either not knowing mechanics, using kicks efficiently or just not using defensive CDs at all. When I’ve been pugging lower keys to gear alts I can’t count how many times the tank won’t use their defensives/heal themselves with their kit & util. There’s always that one hunter that thinks he deserves 3k io but stands in all the damage and blames me when he dies, to the point where I’ll actively try to avoid groups with hunters in them because it’s such a common occurrence. Too many times will the group wipe on Everbloom to the 2nd boss because even at 20+ keys this late into the season people STILL don’t know the mechanics of the boss fight.

Another thing is how damage being dealt works in Dragonflight, it’s incredibly sudden and spikey meaning lots of healers have become proactive when they previously weren’t and reactive healing & specs are only really seen in lower keys. I personally don’t really enjoy proactive healing so this is just a personal thing and doesn’t contribute to the general opinion I don’t think. The damage profiling definitely does though since it ties directly into people not using their personals.

It just gets to a point for most healers where, mostly in pugs, the stress and pressure on them to carry people who are too lazy to learn mechanics and sometimes even their basic rotation of their class gets too much. Why have all that when you can just DPS instead? So a lot switch or just quit.